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The Introduction of Help Center

You can find our customer support policy here, such as Return Policy, Shipping Policy etc. You also can write post about product, order number and s

2017-09-26
Not received my order yet

I havent yet received my order. Order no.AN17I04W3434-T59V7E

2017-09-27
Frequently asked questions about payment

Payment methods. TOMTOP.com accepts PayPal, Credit Card , Wire Transfer, BOLETO, QIWI and Yandex as secure payment methods: Global: Russia:

2017-12-05
WHAT’S THE TOMTOP PRODUCT WARRANTY?

Yes, everything you buy from TOMTOP has a guarantee of quality and will exactly match the description on the website.Factories that supply TOMTOP ar

2017-09-19
Help for User Manual

Can you send me the manual in a pdf or image format? My order BA24H30U4722-YC2BYH

2025-04-22
Battery

Does it include batteries ? E19691B-EU 

2025-04-22
Order

I am contacting you concerning what the status is on this order.

2025-04-16
Size

What are the dimensions of this paddle board? Y18777Y

2025-04-16
Meine Bestellung

die Lieferung ist nach wie vor nicht eingetroffen, bitte um prompte Rückmeldung, wann erhalte ich nun mein Paket?

2025-04-09
Battery

Does this product come with a battery? E24422EU-2

2025-04-09
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