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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Cheney

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Cheney junior member

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#51
  • Posted 6 years ago

Posted 6 years ago 2018-06-04#51

I would like to know if you send to Argentina I would like to know how long it takes to get there   OS0171US

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#52
  • Posted 6 years ago

Posted 6 years ago 2018-06-04#52

Quote :Posted 47 minutes ago

Order Number: AN18C03B4410-VZNNDR 

I have not received it 

Dear Customer,

Can you contact the local post office with your full name and tracking number #RS703548516CN ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Meagan

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Meagan Tomtop Rep

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#53
  • Posted 6 years ago

Posted 6 years ago 2018-06-04#53

Quote :Posted 38 minutes ago

Does it has WIFI and blue tooth   V2347EU

Dear Customer,

It comes with WIFI but not Bluetooth.   

Please check details via this link :https://www.tomtop.com/search/v2347eu.html

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  • Meagan

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Meagan Tomtop Rep

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#54
  • Posted 6 years ago

Posted 6 years ago 2018-06-04#54

Quote :Posted 35 minutes ago

I would like to know if you send to Argentina I would like to know how long it takes to get there   OS0171US

Dear  Customer,

We can send products to Argentina,About arrival time,you can choose different shipping,the expedited shipping is about 7-10 business days.

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  • Dominic

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Dominic junior member

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#55
  • Posted 6 years ago

Posted 6 years ago 2018-06-06#55

i have this product. having problem with white display. i have no solution. please help me is there any solution for it.  

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  • Meagan

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Meagan Tomtop Rep

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#56
  • Posted 6 years ago

Posted 6 years ago 2018-06-06#56

Quote :Posted 55 minutes ago

i have this product. having problem with white display. i have no solution. please help me is there any solution for it.  

Hello friend,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • andromaliuz

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andromaliuz junior member

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#57
  • Posted 6 years ago

Posted 6 years ago 2018-06-07#57

The product arrived defective. It powers off by itself after a random time of working(5-10 minutes) after that if i turn it back on it doest not accquire any sattelites. What can i do? 

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  • Meagan

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Meagan Tomtop Rep

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#58
  • Posted 6 years ago

Posted 6 years ago 2018-06-07#58

Quote :Posted 54 minutes ago

The product arrived defective. It powers off by itself after a random time of working(5-10 minutes) after that if i turn it back on it doest not accquire any sattelites. What can i do? 

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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  • kiprotich

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kiprotich junior member

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#59
  • Posted 6 years ago

Posted 6 years ago 2018-06-08#59

we wanted to buy the product Item#: K1330EU-24. What is the warranty period from the date of purchase. 

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  • Meagan

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Meagan Tomtop Rep

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#60
  • Posted 6 years ago

Posted 6 years ago 2018-06-08#60

Quote :Posted 39 minutes ago

we wanted to buy the product Item#: K1330EU-24. What is the warranty period from the date of purchase. 

Dear friend,

The warranty is one year.

Please check details via this link : https://www.tomtop.com/search/k1330eu-24.html

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