Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Javierbay

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#21
  • Posted 4 years ago

Posted 4 years ago 2018-05-25#21

Does this camera really shoot in 4K? A lot of reviewers says it does not shoot in 4K, but it's higher than 1080.    D5120K

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  • Naun

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#22
  • Posted 4 years ago

Posted 4 years ago 2018-05-25#22

can i use my own lipo pack, 6s 25.2 volts?   Y5429EU

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  • Meagan

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Meagan Tomtop Rep

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#23
  • Posted 4 years ago

Posted 4 years ago 2018-05-25#23

Quote :Posted an hour ago

Does the product have international warranty?   D5523

Hello  friend,

We're sorry  it does not have international warranty .

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  • Meagan

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#24
  • Posted 4 years ago

Posted 4 years ago 2018-05-25#24

Quote :Posted an hour ago

Please specify do you provide warranty for FeiyuTech a2000?  D5513

Hello friend,

We provide warranty for FeiyuTech a2000 .  For more details, please check this link :  https://www.tomtop.com/search/d5513.html

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  • Meagan

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Meagan Tomtop Rep

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#25
  • Posted 4 years ago

Posted 4 years ago 2018-05-25#25

Quote :Posted an hour ago

Does this camera really shoot in 4K? A lot of reviewers says it does not shoot in 4K, but it's higher than 1080.    D5120K

Hello  friend,

It can shoot 4K 24fps (interpolation) stunning and 48MP (interpolation) high definition photo.  

Please check details via this link :  https://www.tomtop.com/search/d5120k.html

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  • Meagan

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#26
  • Posted 4 years ago

Posted 4 years ago 2018-05-25#26

Quote :Posted an hour ago

can i use my own lipo pack, 6s 25.2 volts?   Y5429EU

Hello   friend,

As long as the bike has 26 inch wheel.

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  • Apollo

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Apollo junior member

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#27
  • Posted 4 years ago

Posted 4 years ago 2018-05-28#27

This order has not arrived yet.What can be done at this moment?    CA18C30K1425-B3FL1Y 

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  • KennethFourie

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#28
  • Posted 4 years ago

Posted 4 years ago 2018-05-28#28

the new Vacuum Cleaner from my order Order Nr.: AN18E15U3421-UZQBHH is not charging. After error diagnostics I found, that the Dock Charger for loading the vacuum just has a DC output of 4,2 V.   As described it should have 20 V DC with 1.8 A.  My wall power is 220 V AC.   This would explain why the robot can turn on on the dock, but tuns off immediately when starting a cleaning. 

How can we proceed on that problem? 

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  • tiddlefi

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#29
  • Posted 4 years ago

Posted 4 years ago 2018-05-28#29

I got a helmet today, it's damaged.

in the box was only a damaged helmet! protection of hands in the box was not, I'm waiting for her!

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  • Meagan

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#30
  • Posted 4 years ago

Posted 4 years ago 2018-05-28#30

Quote :Posted an hour ago

This order has not arrived yet.What can be done at this moment?    CA18C30K1425-B3FL1Y 

Hello  friend,

Please check updates via this link:  https://t.17track.net/zh-cn#nums=LAOCC1010618049YQ

Here is the latest tracking information:

2018-04-10 14:13

LAO, Laos, The item has been processed in the country of destination

2018-04-05 14:13

LAO, Laos, Shipment departed from airport


If everything goes well, you will receive the item within 15-25 working days.
 

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