Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Lautaro

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Lautaro junior member

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#1421
  • Posted a year ago

Posted a year ago 2023-11-01#1421

Quando avete intenzione di effettuare la spedizione dell'ordine indicato in oggetto? 

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  • Meagan

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#1422
  • Posted a year ago

Posted a year ago 2023-11-01#1422

Quote :Posted 4 minutes ago

Quando avete intenzione di effettuare la spedizione dell'ordine indicato in oggetto? 

Caro Lautaro,

Potresti per favore comunicarci il numero del tuo ordine? E poi ti daremo una soluzione ragionevole.

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  • Simeon

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#1423
  • Posted a year ago

Posted a year ago 2023-11-03#1423

Today the order still says processing and it's been a week. Is there a problem?

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  • Meagan

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#1424
  • Posted a year ago

Posted a year ago 2023-11-03#1424

Quote :Posted 2 minutes ago

Today the order still says processing and it's been a week. Is there a problem?

Dear Simeon,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Suyash

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#1425
  • Posted a year ago

Posted a year ago 2023-11-07#1425

In my address of this order doesn't figure my zip code,please correct it. 

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  • Meagan

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#1426
  • Posted a year ago

Posted a year ago 2023-11-07#1426

Quote :Posted 6 minutes ago

In my address of this order doesn't figure my zip code,please correct it. 

Dear Suyash,

Could you please inform us your order number and correct address ? And then we will give you a reasonable solution.

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  • EddieLi

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#1427
  • Posted a year ago

Posted a year ago 2023-11-09#1427

Could you please cancel my order AA23K08G1947-QD1WCB ?

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  • Meagan

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#1428
  • Posted a year ago

Posted a year ago 2023-11-09#1428

Quote :Posted 4 minutes ago

Could you please cancel my order AA23K08G1947-QD1WCB ?

DearEddieLi,

We've paused your order in our system. 

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • bensta

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#1429
  • Posted a year ago

Posted a year ago 2023-11-13#1429

Quando arriverà il mio ordine per AA23K08V5633-U3TVJB?

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  • Meagan

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#1430
  • Posted a year ago

Posted a year ago 2023-11-13#1430

Quote :Posted 2 minutes ago

Quando arriverà il mio ordine per AA23K08V5633-U3TVJB?

Ciao Bensta,

Si prega di controllare gli aggiornamenti tramite questo link:https://t.17track.net/en#nums=TW635366497&fc=190008

Ecco le informazioni di tracciamento più recenti:

2023-11-11 10:36

PARIGI,PARIGI,FR, Arrivato al centro di smistamento

10/11/2023 17:17

AMSTERDAM, OLANDA NORD, NL, Partenza dalla struttura

Perché la spedizione internazionale richiederebbe più tempo. Per favore aspetta pazientemente.

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