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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Gleisson

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Gleisson junior member

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#1411
  • Posted a year ago

Posted a year ago 2023-10-13#1411

Compatibilidade com Kinder e Kobo ？ C12828-8GB

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1412
  • Posted a year ago

Posted a year ago 2023-10-13#1412

Quote :Posted 3 minutes ago

Compatibilidade com Kinder e Kobo ？ C12828-8GB

Caro Gleisson, 

Compatibilidade do sistema operacional: Windows 7, XP, Vista e Mac OS 10.0 e superior.

Para mais informações você pode encontrar neste link:https://www.tomtop.com/p-c12828-8gb.html

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  • Valntina

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Valntina junior member

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#1413
  • Posted a year ago

Posted a year ago 2023-10-18#1413

I canceled my order but still charged BN23J17N1412-N07Y3G .

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  • Meagan

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Meagan Tomtop Rep

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#1414
  • Posted a year ago

Posted a year ago 2023-10-18#1414

Quote :Posted 7 minutes ago

I canceled my order but still charged BN23J17N1412-N07Y3G .

Dear Valntina,

We've paused your order in our system. 

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Forbes

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Forbes junior member

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#1415
  • Posted a year ago

Posted a year ago 2023-10-24#1415

la garanzia sul prodotto in caso di danni ?  OS6348EU 

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  • Meagan

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Meagan Tomtop Rep

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#1416
  • Posted a year ago

Posted a year ago 2023-10-24#1416

Quote :Posted 10 minutes ago

la garanzia sul prodotto in caso di danni ?  OS6348EU

Caro Forbes，

Il prodotto ha una garanzia di un anno.Se ci sono problemi di qualità non umani, contattaci.

Per quanto riguarda la garanzia post-vendita e la politica di restituzione è possibile fare riferimento a questo link:

https://www.tomtop.com/help/return-policy-guarantees.html

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  • Votary

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Votary junior member

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#1417
  • Posted a year ago

Posted a year ago 2023-10-26#1417

Still order AA23J14L5602-0QS0NU is not complete.Sculfun S30 Ultra 33W laser is missing !

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  • Meagan

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Meagan Tomtop Rep

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#1418
  • Posted a year ago

Posted a year ago 2023-10-26#1418

Quote :Posted 3 minutes ago

Still order AA23J14L5602-0QS0NU is not complete.Sculfun S30 Ultra 33W laser is missing !

HelloVotary,

Please check updates via this link:https://t.17track.net/en#nums=CA796067819DE

Here is the latest tracking information:

2023-10-25 13:19

Your item has been sorted

2023-10-25 04:42

Confirmation of preparation of the shipment received

Because the international shipping would take longer time. Please wait patiently.

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  • Panqui

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Panqui junior member

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#1419
  • Posted a year ago

Posted a year ago 2023-10-30#1419

No.BA23J22N2321-7Z63S9，non è arrivato niente ？

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  • Meagan

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Meagan Tomtop Rep

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#1420
  • Posted a year ago

Posted a year ago 2023-10-30#1420

Quote :Posted 2 minutes ago

No.BA23J22N2321-7Z63S9，non è arrivato niente ？

Ciao Panqui,

Si prega di controllare gli aggiornamenti tramite questo collegamento:https://t.17track.net/en#nums=TW635150678&fc=190008

Ecco le informazioni di tracciamento più recenti:

27/10/2023 17:38

TORINO,TORINO,IT, Arrivato alla struttura di smistamento

25/10/2023 18:01

PARIGI, PARIGI, FR, Partito dalla struttura

Perché la spedizione internazionale richiederebbe più tempo. Per favore aspetta pazientemente.

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