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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Herlon

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Herlon junior member

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#1431
  • Posted a year ago

Posted a year ago 2023-11-17#1431

Could you please cancel my order ?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1432
  • Posted a year ago

Posted a year ago 2023-11-17#1432

Quote :Posted 3 minutes ago

Could you please cancel my order ?

Dear Herlon,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Melva

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Melva junior member

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#1433
  • Posted a year ago

Posted a year ago 2023-11-21#1433

Order AA23K19K0254-F9TILB，could I have the tracking number please? 

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  • Meagan

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Meagan Tomtop Rep

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#1434
  • Posted a year ago

Posted a year ago 2023-11-21#1434

Quote :Posted 6 minutes ago

Order AA23K19K0254-F9TILB，could I have the tracking number please? 

Hello Melva,

Please check updates via this link:https://t.17track.net/en#nums=01425061729426

Here is the latest tracking information:

2023-11-20 09:03

DPD data centre, Goods issue at sender.

2023-11-20 07:50

DPD data centre, Order information has been transmitted to DPD.

Because the international shipping would take longer time. Please wait patiently.

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  • Camilly

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Camilly junior member

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#1435
  • Posted a year ago

Posted a year ago 2023-11-23#1435

Qual o rastreio do meu pedido BA23K20I4051-LGVNIQ ?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1436
  • Posted a year ago

Posted a year ago 2023-11-23#1436

Quote :Posted 6 minutes ago

Qual o rastreio do meu pedido BA23K20I4051-LGVNIQ ?

Olá Camilly,

Por favor, verifique as atualizações através deste link:https://t.17track.net/en#nums=CA797316795DE

Aqui estão as informações de rastreamento mais recentes:

22/11/2023 06:15

Alemanha, centro de encomendas de exportação.

21/11/2023 16:51

Alemanha, centro de origem das encomendas.

Porque o transporte internacional levaria mais tempo. Por favor, espere pacientemente.

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  • Allison

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Allison junior member

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#1437
  • Posted a year ago

Posted a year ago 2023-11-25#1437

Could you please give me an order update? 

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  • Meagan

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Meagan Tomtop Rep

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#1438
  • Posted a year ago

Posted a year ago 2023-11-25#1438

Quote :Posted 6 minutes ago

Could you please give me an order update? 

Dear Allison,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • shirlyanne

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shirlyanne junior member

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#1439
  • Posted a year ago

Posted a year ago 2023-11-28#1439

No.BA23K24H0958-2NNVX7，I made this order and has not shipped yet. 

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  • Meagan

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Meagan Tomtop Rep

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#1440
  • Posted a year ago

Posted a year ago 2023-11-28#1440

Quote :Posted 4 minutes ago

No.BA23K24H0958-2NNVX7，I made this order and has not shipped yet. 

Hello  shirlyanne ,

Please check updates via this link:https://t.17track.net/en#nums=YT2332821266074824

Here is the latest tracking information:

2023-11-28 02:32

CN, Arrived at the origin international airport

2023-11-27 16:32

Mainland China, CN, Shipment is in transit to next facility

Because the international shipping would take longer time. Please wait patiently.

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