WHAT’S THE TOMTOP PRODUCT WARRANTY? 39 - Help Center

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Meagan
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#121

Posted 6 years ago

Quote :Posted 2 hours ago
I have received a VISUO XS809HW drone in the Order No.: AA18G09V2846-DT5LPX Order date: 2018-07-09 22:28:46.
My surprise is that when I turn on the drone there is one motor broken.
Dear Customer,
Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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Ralfq
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#122

Posted 6 years ago

I have just received my two bluetooth earphones (order AA18G06C0801-QQ6JJM) however it's so bad and not as described

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Ralfq
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#123

Posted 6 years ago

I'd like to arrange to return and refund Order# BN18G18O5906-XQ4X4E.

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Meagan
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#124

Posted 6 years ago

Quote :Posted 2 hours ago
I have just received my two bluetooth earphones (order AA18G06C0801-QQ6JJM) however it's so bad and not as described
Dear Customer,
Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

share to:

Meagan
Tomtop Rep
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12517
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#125

Posted 6 years ago

Quote :Posted 2 hours ago
I'd like to arrange to return and refund Order# BN18G18O5906-XQ4X4E.
Dear Customer,
We have refunded full amount to your original payment.

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MAURICE
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#126

Posted 6 years ago

Do you still have it in stock now? How soon can you ship to Malaysia postcode 41200 Klangand all in cost ? PZ0271S-EU

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Meagan
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#127

Posted 6 years ago

Quote :Posted 2 hours ago
Do you still have it in stock now? How soon can you ship to Malaysia postcode 41200 Klangand all in cost ? PZ0271S-EU
Dear Customer,

Yes, we have enough inventory for this product. You can rest assured that we will quickly arrange delivery for you.
For more information, please check details via this link : https://www.tomtop.com/search/pz0271s-eu.html

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derval
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#128

Posted 6 years ago

I recently ordered the iPhone splitter and received it on Friday. Upon testing it I found the audio connector doesn’t work.

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Meagan
Tomtop Rep
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#129

Posted 6 years ago

Quote :Posted 2 hours ago
I recently ordered the iPhone splitter and received it on Friday. Upon testing it I found the audio connector doesn’t work.
Dear Customer,
Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

share to:

MAURICE
junior member
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#130

Posted 6 years ago

I just received my package and it’s all wet inside the ups packaging. The box holding the device is all wet and he device itself is wet as well. Anything that can be done. Order number: BA18F05O2200-DA3TIL

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