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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • bensta

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bensta junior member

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#131
  • Posted 6 years ago

Posted 6 years ago 2018-08-01#131

What is the power supply for this COD  L0517WW

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#132
  • Posted 6 years ago

Posted 6 years ago 2018-08-01#132

Quote :Posted an hour ago

I just received my package and it’s all wet inside the ups packaging. The box holding the device is all wet and he device itself is wet as well. Anything that can be done. Order number: BA18F05O2200-DA3TIL

Dear  Customer,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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  • Meagan

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Meagan Tomtop Rep

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#133
  • Posted 6 years ago

Posted 6 years ago 2018-08-01#133

Quote :Posted 41 minutes ago

What is the power supply for this COD  L0517WW

Dear Customer,

It is 15-17V DC

For more information, please check details via this link : https://www.tomtop.com/search/l0517ww.html

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  • Naun

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Naun junior member

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#134
  • Posted 6 years ago

Posted 6 years ago 2018-08-02#134

What about Warranty is it available in India and can band support English Language ?  PB0079B

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  • elliott

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elliott junior member

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#135
  • Posted 6 years ago

Posted 6 years ago 2018-08-02#135

I bought through your site tent drone and I'm very satisfied. I have a question about availability of spare batteries and propellers... Include your store in their range? Or a link where I could purchase?  RM10233R-EU

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  • Meagan

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Meagan Tomtop Rep

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#136
  • Posted 6 years ago

Posted 6 years ago 2018-08-02#136

Quote :Posted 2 hours ago

What about Warranty is it available in India and can band support English Language ?  PB0079B

Dear  Customer,

As for warranty, please refer to the linkhttps://www.tomtop.com/help/return-policy-guarantees.html.

It's a Chinese version. It doesn't support other languages.

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  • Meagan

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Meagan Tomtop Rep

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#137
  • Posted 6 years ago

Posted 6 years ago 2018-08-02#137

Quote :Posted 2 hours ago

I bought through your site tent drone and I'm very satisfied. I have a question about availability of spare batteries and propellers... Include your store in their range? Or a link where I could purchase?  RM10233R-EU

Dear  Customer,

Could you please contact support@tomtop.com ? And then related colleague will give you a reasonable solution.

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  • telavaya

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telavaya junior member

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#138
  • Posted 6 years ago

Posted 6 years ago 2018-08-03#138

Order No.:AA18F29M0522-G8I8J6

the device is broken. + Button does not work

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  • Florencia

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Florencia junior member

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#139
  • Posted 6 years ago

Posted 6 years ago 2018-08-06#139

 What is the time for delivery in brazil- cep 31255-170. 

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  • Meagan

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Meagan Tomtop Rep

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#140
  • Posted 6 years ago

Posted 6 years ago 2018-08-06#140

Quote :Posted 3 days ago

Order No.:AA18F29M0522-G8I8J6

the device is broken. + Button does not work

Dear  Customer,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? And then we will contact our technician and give you a reasonable solution.

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