Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Javierbay

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#1201
  • Posted 2 months ago

Posted 2 months ago 2022-09-29#1201

I see order AN22I23L2751-CBHKBM still not shipped yet,any idea when it ship out?

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  • Meagan

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#1202
  • Posted 2 months ago

Posted 2 months ago 2022-09-29#1202

Quote :Posted 4 minutes ago

I see order AN22I23L2751-CBHKBM still not shipped yet,any idea when it ship out?

Hello Javierbay ,

Please check updates via this link:https://t.17track.net/en#nums=UG614904912YP

Here is the latest tracking information:

2022-09-29 08:24

Last mile=> Bpost International, number LD178566255BE

2022-09-28 02:55

Processing information input

If everything goes well, you will receive the item within 15-25 working days.

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  • Naun

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#1203
  • Posted a month ago

Posted a month ago 2022-10-10#1203

How do I check on my order ,please help .

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  • Meagan

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#1204
  • Posted a month ago

Posted a month ago 2022-10-10#1204

Quote :Posted 4 minutes ago

How do I check on my order ,please help .

Dear Naun ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Marquis

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#1205
  • Posted a month ago

Posted a month ago 2022-10-14#1205

BN22J13V0439-QGQS1F,I have made this within the last hour and is incorrect. Please stop before shipping. 

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  • Meagan

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#1206
  • Posted a month ago

Posted a month ago 2022-10-14#1206

Quote :Posted 7 minutes ago

BN22J13V0439-QGQS1F,I have made this within the last hour and is incorrect. Please stop before shipping. 

Dear Marquis ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Luchii

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#1207
  • Posted a month ago

Posted a month ago 2022-10-20#1207

When can I receive my order BN22J09G4411-D544IH.

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  • Meagan

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#1208
  • Posted a month ago

Posted a month ago 2022-10-20#1208

Quote :Posted 4 minutes ago

When can I receive my order BN22J09G4411-D544IH.

Hello Luchii,

Please check updates via this link:https://t.17track.net/en#nums=33XHG431160101000935104

Here is the latest tracking information:

2022-10-20 14:21

WEST END QLD, Awaiting collection at WEST END POST SHOP

2022-10-20 14:21

WEST END QLD, Associated to Parcel Collect

We sincerely hope that you can receive it asap.

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  • billiemaz

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#1209
  • Posted a month ago

Posted a month ago 2022-10-25#1209

Cuanto pesa con batería incluida?  RTKSD-K6P-W-PL

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  • Meagan

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#1210
  • Posted a month ago

Posted a month ago 2022-10-25#1210

Quote :Posted 2 minutes ago

Cuanto pesa con batería incluida?  RTKSD-K6P-W-PL

Estimado billiemaz ,

Peso del producto: aproximadamente 23 kg/50,7 libras .

Para obtener más información, consulte los detalles a través de este enlace:https://www.tomtop.com/p-rtksd-k6p-b-pl.html

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