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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • GinaLi

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GinaLi junior member

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#1211
  • Posted a year ago

Posted a year ago 2022-10-28#1211

I pretend to cancel the order with the number BA22J27R5353-GKG5GX.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1212
  • Posted a year ago

Posted a year ago 2022-10-28#1212

Quote :Posted 7 minutes ago

I pretend to cancel the order with the number BA22J27R5353-GKG5GX.

Dear GinaLi ,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Julie

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Julie junior member

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#1213
  • Posted a year ago

Posted a year ago 2022-11-01#1213

What's going with my order AN22J24H5531-9LZAGV ?

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  • Meagan

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Meagan Tomtop Rep

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#1214
  • Posted a year ago

Posted a year ago 2022-11-01#1214

Quote :Posted 14 minutes ago

What's going with my order AN22J24H5531-9LZAGV ?

Hello Julie,

Please check updates via this link:https://t.17track.net/en?v=2#nums=520000019641923028826920&fc=190008

Here is the latest tracking information:

2022-10-26 10:30

Amsterdam, Departed Facility in Amsterdam

2022-10-24 12:30

DE, Arrived at Sort Facility DE

If everything goes well, you will receive the item within 15-25 working days.

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  • Salvatolomba

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Salvatolomba junior member

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#1215
  • Posted a year ago

Posted a year ago 2022-11-03#1215

Esta impressora é compatível com os novos macbook com o sistema M1?  OS6343P-1

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  • Meagan

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Meagan Tomtop Rep

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#1216
  • Posted a year ago

Posted a year ago 2022-11-03#1216

Quote :Posted 8 minutes ago

Esta impressora é compatível com os novos macbook com o sistema M1?  OS6343P-1

Caro Salvatolomba ,

Desculpe, não é compatível com o sistema que você mencionou.

Alta compatibilidade:Suporte para telefones celulares IOS e Android através da conexão BT. Primeiro, ligue a impressora

pressionando e segurando o botão

liga/desliga por 2 segundos. No terminal móvel, primeiro baixe o APP (PeriPage) e, em seguida, conecte-se à

máquina através da função BT após entrar.

Para mais informações, consulte os detalhes através deste link:https://www.tomtop.com/p-os6343-1.html

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  • Ginny

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Ginny junior member

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#1217
  • Posted a year ago

Posted a year ago 2022-11-07#1217

I would like to cancel my order due to a mistake when purchasing .

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  • Meagan

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Meagan Tomtop Rep

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#1218
  • Posted a year ago

Posted a year ago 2022-11-07#1218

Quote :Posted 11 minutes ago

I would like to cancel my order due to a mistake when purchasing .

Dear Ginny ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • bensta

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bensta junior member

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#1219
  • Posted a year ago

Posted a year ago 2022-11-09#1219

When will my order No.AA22K04V3908-1DIV8J arrive ？

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  • Meagan

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Meagan Tomtop Rep

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#1220
  • Posted a year ago

Posted a year ago 2022-11-09#1220

Quote :Posted 11 minutes ago

When will my order No.AA22K04V3908-1DIV8J arrive ？

Hello bensta ,

Please check updates via this link:https://t.17track.net/en?v=2#nums=1Z728W466831128589

Here is the latest tracking information:

2022-11-09 01:47

Wolka Kosowska, PL, Departed from Facility

2022-11-08 09:29

Wolka Kosowska, PL, Arrived at Facility

Because the international shipping would take longer time. Please wait patiently.

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