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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Frances

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Frances junior member

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#991
  • Posted 3 years ago

Posted 3 years ago 2020-11-18#991

I didn’t get my item.  BA20K06I1731-CIWHYR  .

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#992
  • Posted 3 years ago

Posted 3 years ago 2020-11-18#992

Quote :Posted 27 minutes ago

I didn’t get my item.  BA20K06I1731-CIWHYR  .

Hello Frances ,

I check it delivery on2020-11-17.

Please check updates via this link : https://t.17track.net/en#nums=9305520224100051135785

Here are the latest updates:

2020-11-17 11:39

PARAMUS, NJ 07652, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 11:39 am on November 17, 2020 in PARAMUS, NJ 07652

If you did not receive it , can you contact the local post office with your full name and tracking number #9305520224100051135785?

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  • Sodein

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Sodein junior member

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#993
  • Posted 3 years ago

Posted 3 years ago 2020-11-27#993

BA20K08Q1832-9968MW ,Wanneer zou ik men besteling krijgen ongeveer ? 

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#994
  • Posted 3 years ago

Posted 3 years ago 2020-11-27#994

Quote :Posted 12 minutes ago

BA20K08Q1832-9968MW ,Wanneer zou ik men besteling krijgen ongeveer ? 

Hallo Sodein,

Bitte überprüfen Sie Updates über diesen Link:https://t.17track.net/en#nums=YT2031721266143245

Hier sind die neuesten Tracking-Informationen:

2020-11-23 18:00

Rozenburg, Lieferung an örtlichen Kurier

2020-11-23 09:37

Rozenburg, verlassen von der Einrichtung

Weil der internationale Versand länger dauern würde. Bitte warte geduldig.

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  • Desmond

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Desmond junior member

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#995
  • Posted 3 years ago

Posted 3 years ago 2020-12-01#995

My order is  still not received .When will it be shipped?

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  • Meagan

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Meagan Tomtop Rep

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#996
  • Posted 3 years ago

Posted 3 years ago 2020-12-01#996

Quote :Posted 9 minutes ago

My order is  still not received .When will it be shipped?

Dear  Desmond,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • jakethe

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jakethe junior member

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#997
  • Posted 3 years ago

Posted 3 years ago 2020-12-04#997

I just placed this order and need to cancel it Sorry, it was an error on my part in ordering it. BN20L03W3103-SJXIKK   

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#998
  • Posted 3 years ago

Posted 3 years ago 2020-12-04#998

Quote :Posted a minute ago

I just placed this order and need to cancel it Sorry, it was an error on my part in ordering it. BN20L03W3103-SJXIKK   

Dear jakethe ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Genival

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Genival junior member

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#999
  • Posted 3 years ago

Posted 3 years ago 2020-12-10#999

Order number is BN20L02G5426-NZMDNW,I am just wondering when this will be shipped ？

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  • Meagan

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Meagan Tomtop Rep

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#1000
  • Posted 3 years ago

Posted 3 years ago 2020-12-10#1000

Quote :Posted a minute ago

Order number is BN20L02G5426-NZMDNW,I am just wondering when this will be shipped ？

Hello Genival ,

Please check updates via this link:https://t.17track.net/en#nums=BN5107221443

Here is the latest tracking information:

2020-12-08 17:03

Sydney, Your parcel is currently being processed at a sortation facility. We'll notify you with another update when it's ready to be delivered.

2020-12-05 21:01

Sydney, Your shipping information has been submitted to Aramex (formerly Fastway Couriers)

Because the international shipping would take longer time. Please wait patiently.

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