Forum Home > Help Center > Frequently asked questions about delivery
  • Meagan

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#51
  • Posted 7 years ago

Posted 7 years ago 2018-03-10#51

Quote :Posted 13 hours ago

I have not received my product, its 2 months now (order no AA18A13V0303-ZD5WV6), i lost money on this order n i have not reveiced the product as well becuase after contacring customer swrvice 3 times, they r helping and said they cant track the order. Pathetic 

Hello     Bishorjit ,

Please check updates via this link: http://www.bpost2.be/bpostinternational/track_trace/find.php?search=s&lng=en&trackcode=985200000000894336

Here is the latest tracking information:

23-01-2018 06:26:05Departure to country of destination
23-01-2018 06:46:01Your shipment has been delivered to the postal operator of the country of destination and will be delivered in the coming days.


Could you kindly contact your local post office with your full name and tracking number ?  Because in many cases, the parcel has already arrived but the logistics information is delayed to update.

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  • Raymundo

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#52
  • Posted 7 years ago

Posted 7 years ago 2018-03-13#52

No me a llegado mi pedido con número BA17K13R3002-EH6TE9 desde diciembre tenía UE haber llegado

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  • Meagan

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#53
  • Posted 7 years ago

Posted 7 years ago 2018-03-14#53

Quote :Posted 7 hours ago

No me a llegado mi pedido con número BA17K13R3002-EH6TE9 desde diciembre tenía UE haber llegado

Hola Raymundo,

Consulte las actualizaciones a través de este enlace:http://www.bpost2.be/bpostinternational/track_trace/find.php?search=s&lng=en&trackcode=985200000000873521

Aquí está la última información de seguimiento:

08-12-2017 06: 21: 05Salida al país de destino

08-12-2017 06: 45: 40Su envío se ha entregado al operador postal del país de destino y se entregará en los próximos días.

¿Podría ponerse en contacto con su oficina de correos local con su nombre completo y número de seguimiento? Porque en muchos casos, el paquete ya ha llegado pero la información de logística se ha retrasado para actualizarse. Seguiremos este asunto todo el tiempo hasta que reciba el paquete.

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  • Annelia

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#54
  • Posted 7 years ago

Posted 7 years ago 2018-03-14#54

RG727482742CN   Where is my parcel 

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  • Meagan

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#55
  • Posted 7 years ago

Posted 7 years ago 2018-03-14#55

Quote :Posted 4 minutes ago

RG727482742CN   Where is my parcel 

Hello   Annelia,

Please check updates via this link:  https://t.17track.net/en#nums=RG727482742CN

Here is the latest tracking information:

2018-02-07 08:57

CURITIBA / PR, Forwarded, de Unidade de Logística Integrada em CURITIBA / PR para Unidade em Liberado sem imposto. Entrega 40d úteis / BR

2018-01-22 10:23

CURITIBA / PR, Received by the Brazil Post

If everything goes well, you will receive the item within 5-7  working days.

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  • Marijan

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#56
  • Posted 7 years ago

Posted 7 years ago 2018-03-14#56

Hi to all. if I order an item from China warehouse and select "Duty free shipping" do I avoid taxes and tariffs at my local customs office (Croatia). Thank you.

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  • Meagan

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#57
  • Posted 7 years ago

Posted 7 years ago 2018-03-15#57

Quote :Posted 14 hours ago

Hi to all. if I order an item from China warehouse and select "Duty free shipping" do I avoid taxes and tariffs at my local customs office (Croatia). Thank you.

Hello  Marijan,

Could you kindly inform us your order number ? And then we could confirm details with related colleague.

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  • Bomber

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#58
  • Posted 7 years ago

Posted 7 years ago 2018-03-15#58

información del pedido:
Número de orden: AA18C03H0531-76ZMFI
Número de parcela: 70362593
Fecha de orden: 2018-03-03

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  • Meagan

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#59
  • Posted 7 years ago

Posted 7 years ago 2018-03-15#59

Quote :Posted 15 minutes ago

información del pedido:
Número de orden: AA18C03H0531-76ZMFI
Número de parcela: 70362593
Fecha de orden: 2018-03-03

Hola Roberto,

Por favor revise las actualizaciones a través de este enlace:  https://t.17track.net/en#nums=LVS169821000509269

Aquí está la última información de seguimiento:

2018-03-15 01:11

Item is at the shippers warehouse

Si todo va bien, recibirá el artículo dentro de 15-25 días hábiles.

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  • Vilela

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#60
  • Posted 7 years ago

Posted 7 years ago 2018-03-16#60

Ainda estou no aguardo do meu produto.

Saberia me informar se não devolveram para vocês?

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