Frequently asked questions about payment 2600 - Help Center

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Meagan
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#1601

Posted a month ago

Quote :Posted 15 minutes ago
I have a problem with my order BA24L09G5240-MTYZ7M
Dear billiemaz,
Please contact our customer service at support@tomtop.com for after-sales issues. We will reply within 24 hours.

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Miriano
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#1602

Posted a month ago

Can I use credit card to pay for an order ?

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Meagan
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#1603

Posted a month ago

Quote :Posted 9 minutes ago
Can I use credit card to pay for an order ?
Dear Miriano,
Yes , you could use credit card for payment .
We accept PayPal, Credit Card as secure payment methods.
For more details ,you can refer to our website page :https://www.tomtop.com/help/how-to-pay.html

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Votary
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#1604

Posted a month ago

Good day to you,i don't find invoice about my order No.AN24J27Q4831-IJPPI9

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Meagan
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#1605

Posted a month ago

Quote :Posted 11 minutes ago
Good day to you,i don't find invoice about my order No.AN24J27Q4831-IJPPI9
Dear Votary,
We have sent the invoice to your email. Please check your inbox.Thank you for your understanding.

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Miriano
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#1606

Posted a month ago

Do I need to pay customs fees for this item C13353S ?

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Meagan
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#1607

Posted a month ago

Quote :Posted 20 minutes ago
Do I need to pay customs fees for this itemC13353S ?
Dear Miriano,
We recommend choosing duty free shipping method to avoid any additional customs charges.
This way, you will not have to bear any taxes or fees.
Please note that customs regulations may vary depending on your country,
so it is always a good idea to check with your local customs office for specific information.

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Simeon
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#1608

Posted 16 days ago

Does your website support cash on delivery?

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Tercio
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#1609

Posted 11 days ago

My order has not arrived , can you provide tracking information ?

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Meagan
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#1610

Posted 10 days ago

Quote :Posted 13 minutes ago
My order has not arrived , can you provide tracking information ?
Dear Tercio,
Could you please provide your order number? Then we will offer you a help soon .

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