Forum Home > Help Center > Not reveived my order yet
  • Forbes

  • junior member
  • Replies:

    22
  • Posts:

    14
  • Credits:

    114

Forbes junior member

  • Replies: 22
  • Posts: 14
  • Credits: 114
#681
  • Posted 5 years ago

Posted 5 years ago 2019-02-24#681

By mistake I ordered two identical products, could you delete one of the two? BA19B23J5524-96JCCE

share to:

  • Rassel

  • junior member
  • Replies:

    38
  • Posts:

    11
  • Credits:

    131

Rassel junior member

  • Replies: 38
  • Posts: 11
  • Credits: 131
#682
  • Posted 5 years ago

Posted 5 years ago 2019-02-24#682

When will my product arrive its been 20 days since i had orderd it.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12204
  • Posts:

    1
  • Credits:

    24968

Meagan Tomtop Rep

  • Replies: 12204
  • Posts: 1
  • Credits: 24968
#683
  • Posted 5 years ago

Posted 5 years ago 2019-02-24#683

Quote :Posted a minute ago

When will my product arrive its been 20 days since i had orderd it.

Dear Rassel,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12204
  • Posts:

    1
  • Credits:

    24968

Meagan Tomtop Rep

  • Replies: 12204
  • Posts: 1
  • Credits: 24968
#684
  • Posted 5 years ago

Posted 5 years ago 2019-02-24#684

Quote :Posted 8 minutes ago

By mistake I ordered two identical products, could you delete one of the two? BA19B23J5524-96JCCE

Dear Forbes ,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

share to:

  • Ivens

  • junior member
  • Replies:

    28
  • Posts:

    23
  • Credits:

    171

Ivens junior member

  • Replies: 28
  • Posts: 23
  • Credits: 171
#685
  • Posted 5 years ago

Posted 5 years ago 2019-02-25#685

Hello, ordered bluetooth headsets h1 februari 4th and payed with paypal, have not receive my goods.

share to:

  • Niakr

  • junior member
  • Replies:

    35
  • Posts:

    30
  • Credits:

    220

Niakr junior member

  • Replies: 35
  • Posts: 30
  • Credits: 220
#686
  • Posted 5 years ago

Posted 5 years ago 2019-02-25#686

Hi, i placed an order and checking the status, showing No.AN19B19C3048-D3IG46 not found. can you send me the tracking number please.

share to:

  • kiprotich

  • junior member
  • Replies:

    16
  • Posts:

    29
  • Credits:

    177

kiprotich junior member

  • Replies: 16
  • Posts: 29
  • Credits: 177
#687
  • Posted 5 years ago

Posted 5 years ago 2019-02-25#687

I haven’t received my item, what is delivery date? BN19B13T2022-DRK2K5

share to:

  • Dominic

  • junior member
  • Replies:

    20
  • Posts:

    25
  • Credits:

    165

Dominic junior member

  • Replies: 20
  • Posts: 25
  • Credits: 165
#688
  • Posted 5 years ago

Posted 5 years ago 2019-02-25#688

Me gustaría me indicaran el estado de mi pedido, no tengo noticias del mismo, el elefante que mueve las orejas y el hámster.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12204
  • Posts:

    1
  • Credits:

    24968

Meagan Tomtop Rep

  • Replies: 12204
  • Posts: 1
  • Credits: 24968
#689
  • Posted 5 years ago

Posted 5 years ago 2019-02-25#689

Quote :Posted 27 minutes ago

Hello, ordered bluetooth headsets h1 februari 4th and payed with paypal, have not receive my goods.


Dear Ivens ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12204
  • Posts:

    1
  • Credits:

    24968

Meagan Tomtop Rep

  • Replies: 12204
  • Posts: 1
  • Credits: 24968
#690
  • Posted 5 years ago

Posted 5 years ago 2019-02-25#690

Quote :Posted 28 minutes ago

Hi, i placed an order and checking the status, showing No.AN19B19C3048-D3IG46 not found. can you send me the tracking number please.

Hello Niakr ,

Please check updates via this link:https://t.17track.net/en#nums=61299992140422084393
Here is the latest tracking information:

2019-02-25 02:21

FEDEX SMARTPOST CONCORD, NC, Departed FedEx location

2019-02-22 14:41

FEDEX SMARTPOST CONCORD, NC, Arrived at FedEx location

Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals