Not reveived my order yet 169 - Help Center

Meagan
Tomtop Rep
Replies:
12606
Posts:
1
Credits:
25772

#691

Posted 6 years ago

Quote :Posted 30 minutes ago
I haven’t received my item, what is delivery date? BN19B13T2022-DRK2K5
Hello kiprotich ,
Please check updates via this link: https://t.17track.net/en#nums=UP905210561CN
Here is the latest tracking information:
2019-02-18 00:36
Planned for delivery, planned flight number KE0828-0907, scheduled departure time 12:45
2019-02-16 10:56
Arrive at [Shenzhen Interchange]
If everything goes well, you will receive the item within 15-25 working days.

share to:

Meagan
Tomtop Rep
Replies:
12606
Posts:
1
Credits:
25772

#692

Posted 6 years ago

Quote :Posted 35 minutes ago
Me gustaría me indicaran el estado de mi pedido, no tengo noticias del mismo, el elefante que mueve las orejas y el hámster.
Querido dominic
¿Podría enviar un correo electrónico a support@tomtop.com con el número de pedido? Y luego le daremos una solución razonable.

share to:

lycan
junior member
Replies:
69
Posts:
24
Credits:
258

#693

Posted 6 years ago

I made an order 30/1 and i paid 8.83 to come in 7-12 business days.

I called in DHL and they told me that you sent the package 14/2 i want to know why?

share to:

Aidan
junior member
Replies:
35
Posts:
75
Credits:
445

#694

Posted 6 years ago

Order # No.AA19B22U0448-ZVU49W.

I have not received shipping confirmation yet.

Please update on shipping.

share to:

Geilson
junior member
Replies:
35
Posts:
63
Credits:
385

#695

Posted 6 years ago

Order has not arrived yet .Where is it ?

NO: AA19A27I1509-4H7YQ8

share to:

JuanCarlos
junior member
Replies:
27
Posts:
42
Credits:
264

#696

Posted 6 years ago

I'm trying to track my order and it keeps saying no match found.

share to:

Meagan
Tomtop Rep
Replies:
12606
Posts:
1
Credits:
25772

#697

Posted 6 years ago

Quote :Posted 39 minutes ago
I made an order 30/1 and i paid 8.83 to come in 7-12 business days.
I called in DHL and they told me that you sent the package 14/2 i want to know why?
Dear lycan ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

Meagan
Tomtop Rep
Replies:
12606
Posts:
1
Credits:
25772

#698

Posted 6 years ago

Quote :Posted 39 minutes ago
Order # No.AA19B22U0448-ZVU49W.
I have not received shipping confirmation yet.
Please update on shipping.
Hello Aidan ,
Please check updates via this link:https://t.17track.net/en#nums=1Z4E211F0393620808
Here is the latest tracking information:
2019-02-24 22:42
Monroe Township, NJ, United States, Departure Scan
2019-02-24 20:02
Monroe Township, NJ, United States, Origin Scan
If everything goes well, you will receive the item within 15-25 working days.

share to:

Meagan
Tomtop Rep
Replies:
12606
Posts:
1
Credits:
25772

#699

Posted 6 years ago

Quote :Posted 39 minutes ago
I'm trying to track my order and it keeps saying no match found.
Dear JuanCarlos ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

Meagan
Tomtop Rep
Replies:
12606
Posts:
1
Credits:
25772

#700

Posted 6 years ago

Quote :Posted 42 minutes ago
Order has not arrived yet .Where is it ?
NO: AA19A27I1509-4H7YQ8
Hello Geilson ,
Please check updates via this link:https://t.17track.net/en#nums=RP180450074CN
Here is the latest tracking information:
2019-02-04 22:31
Airline departure
2019-02-02 15:40
Leave [Guangzhou Interchange], next stop [Shanghai Pudong]
Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

share to: