The Introduction of Help Center 136 - Help Center

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Meagan
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#1661

Posted a month ago

Quote :Posted 7 minutes ago
Hi, the tracking link does not work , how I can check my order ?
Dear Sayra ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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Miriano
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#1662

Posted a month ago

I made a mistake so I want to cancel my order AA25A02T5722-NYZNK5 and get a full refund.

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Meagan
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#1663

Posted a month ago

Quote :Posted 7 minutes ago
I made a mistake so I want to cancel my order AA25A02T5722-NYZNK5 and get a full refund.
Dear Miriano,
We have canceled your order and applied for a refund to your payment account.
Please allow 1-3 business days for the refund to reflect in your payment account.

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Leonildo
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#1664

Posted a month ago

Could you please send me the invoice for the purchase ? Order number AA25A02I4428-IX17TG

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Meagan
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#1665

Posted a month ago

Quote :Posted 18 minutes ago
Could you please send me the invoice for the purchase ? Order number AA25A02I4428-IX17TG

Dear Leonildo,

We have sent you the invoice via email. Please check your inbox. Thank you.

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Josinaide
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#1666

Posted 16 days ago

Do I need to pay an additional shipping fee? OS7189

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Meagan
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#1667

Posted 16 days ago

Quote :Posted 15 minutes ago
Do I need to pay an additional shipping fee? OS7189
Dear Josinaide,
There is an additional shipping fee for this product when it ships from our German warehouse, which will be displayed at checkout.
Thank you for your understanding.

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JuanCarlos
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#1668

Posted 11 days ago

salve, vorrei cancellare il mio ordine in quanto è stato creato per errore grazie AA25A25K5636-Z3I8FG

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Meagan
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#1669

Posted 11 days ago

Quote :Posted 11 minutes ago
salve, vorrei cancellare il mio ordine in quanto è stato creato per errore grazieAA25A25K5636-Z3I8FG

Gentile JuanCarlos,

Abbiamo annullato il tuo ordine e richiesto un rimborso sul tuo conto di pagamento.

Attendi 1-3 giorni lavorativi affinché il rimborso venga visualizzato sul tuo conto di pagamento.

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Tercio
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#1670

Posted 4 days ago

How can I return the order since it is not compatible ？

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