The Introduction of Help Center 136 - Help Center

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Doriel
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#1671

Posted a month ago

How long will it take for the item ship to Portugal? OS6591EU-2

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Meagan
Tomtop Rep
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#1672

Posted a month ago

Quote :Posted 11 minutes ago
How long will it take for the itemship to Portugal?OS6591EU-2
Dear Doriel,
You can place the order from the German warehouse, and it will take approximately 6-8 days to reach Portugal.

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Meagan
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#1673

Posted a month ago

Quote :Posted 24 minutes ago
How can I return the order since it is not compatible ？
Dear Tercio,
Please contact our customer service at support@tomtop.com for after-sales issues. Thanks for your cooperation.

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valdovino
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#1674

Posted a month ago

How can I use my points ?

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Meagan
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#1675

Posted a month ago

Quote :Posted 8 minutes ago
How can I use my points ?
Dear valdovino,
To redeem your points:

Ensure you’re logged in (check the top right of the checkout page).

Points cannot be used with:

Products at Unbeatable Prices

Coupon code discounts

Special products and all dodocool branded items.

Note:

Order value must reach $20 to use points.

Points discount cannot exceed 30% of the final order value.

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efrain
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#1676

Posted a month ago

Bonjour, pouvez-vous émettre une facture au nom de notre société ?

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Meagan
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#1677

Posted a month ago

Quote :Posted 10 minutes ago
Bonjour, pouvez-vous émettre une facture au nom de notre société ?
Cher efrain,

Oui, nous pouvons fournir une facture pro forma. Vous devez fournir les informations de l'entreprise pour la facturation.

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Tekena
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#1678

Posted 28 days ago

My package has not arrived yet, how can I contact customer service?

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Meagan
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#1679

Posted 28 days ago

Quote :Posted 10 minutes ago
My package has not arrived yet, how can I contact customer service?
Dear Tekena,
Could you please provide the order details so we can resolve the issue as soon as possible? You can contact support@tomtop.com.

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norm
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#1680

Posted 21 days ago

Does it include TF card ? D13875B

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