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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1651
  • Posted a month ago

Posted a month ago 2024-12-02#1651

Quote :Posted 4 minutes ago

Does this item in stock in your Germany warehouse ? H47265EU  

Dear Camilly ,

Sorry ,we do not have this product in stock in Germany warehouse. But we have it in China warehouse .

After you place an order, we usually can ship it around 24 hours .

For more information , you could check https://www.tomtop.com/p-h47265eu.html

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  • Gleisson

  • junior member

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Gleisson junior member

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#1652
  • Posted a month ago

Posted a month ago 2024-12-10#1652

Does the engraving machine include a tool kit? OSB0019EU

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12569
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#1653
  • Posted a month ago

Posted a month ago 2024-12-10#1653

Quote :Posted 12 minutes ago

Does the engraving machine include a tool kit? OSB0019EU

Dear Gleisson, 
Yes, it includes 1 x tool bag. The accessories list includes all the accessories, which you can see on the product page.
For further information, please see this link:https://www.tomtop.com/p-osb0019eu.html

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  • Sayra

  • junior member

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Sayra junior member

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#1654
  • Posted a month ago

Posted a month ago 2024-12-17#1654

Can I receive it before Christmas if I order OS7236EU? 

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  • Miriano

  • junior member

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Miriano junior member

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#1655
  • Posted a month ago

Posted a month ago 2024-12-17#1655

I recently placed an order on your website, and it appears that I have accidentally  order twice  the same item. My order number for the duplicate order I wish to cancel one order.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12569
  • Posts: 1
  • Credits: 25698
#1656
  • Posted a month ago

Posted a month ago 2024-12-17#1656

Quote :Posted 13 minutes ago

Can I receive it before Christmas if I order OS7236EU? 

Dear Sayra,

This product is in stock at our Germany warehouse. If you place your order now, it should arrive before Christmas, although we cannot absolutely guarantee this.Thank you for your understanding.

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 12569
  • Posts: 1
  • Credits: 25698
#1657
  • Posted a month ago

Posted a month ago 2024-12-17#1657

Quote :Posted 15 minutes ago

I recently placed an order on your website, and it appears that I have accidentally  order twice  the same item. My order number for the duplicate order I wish to cancel one order.

Dear Miriano,

Please contact our customer service at support@tomtop.com for cancelling. Thanks for your cooperation.

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  • kiprotich

  • junior member

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kiprotich junior member

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#1658
  • Posted 28 days ago

Posted 28 days ago 2024-12-25#1658

 I wanted to get an update regarding the order No.AA24L22M1723-VLPEKD.

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  • Meagan

  • Tomtop Rep

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    12569

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Meagan Tomtop Rep

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  • Posts: 1
  • Credits: 25698
#1659
  • Posted 28 days ago

Posted 28 days ago 2024-12-25#1659

Quote :Posted 14 minutes ago

I wanted to get an update regarding the order No.AA24L22M1723-VLPEKD.

Dear kiprotich,

Please check updates via this link:https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?piececode=CO853711389DE

Tu, 24.12.2024, 08:36, Germany

The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

If everything goes well, you will receive the item within 5 working days.

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  • Sayra

  • junior member

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Sayra junior member

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#1660
  • Posted 15 days ago

Posted 15 days ago 2025-01-07#1660

Hi, the tracking link does not work , how I can check my order ? 

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