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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Sthefanne

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Sthefanne junior member

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#891
  • Posted 4 years ago

Posted 4 years ago 2019-12-09#891

Can I cancel my order ？

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  • Meagan

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Meagan Tomtop Rep

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#892
  • Posted 4 years ago

Posted 4 years ago 2019-12-09#892

Quote :Posted 53 seconds ago

Can I cancel my order ？

Dear Sthefanne ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Ragnhild

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Ragnhild junior member

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#893
  • Posted 4 years ago

Posted 4 years ago 2019-12-14#893

What is the distance limit ? RM11623

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  • Meagan

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Meagan Tomtop Rep

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#894
  • Posted 4 years ago

Posted 4 years ago 2019-12-14#894

Quote :Posted 6 minutes ago

What is the distance limit ? RM11623

Dear Ragnhild ,

Remote Control distance: About 80m  .

For more information, please check details via this link:https://www.tomtop.com/p-rm11623.html

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  • Alexssandro

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Alexssandro junior member

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#895
  • Posted 4 years ago

Posted 4 years ago 2019-12-20#895

Order Number: AA19K08U4536-0I5LP1 I'm Wondering where my order is ? 

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  • Meagan

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Meagan Tomtop Rep

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#896
  • Posted 4 years ago

Posted 4 years ago 2019-12-20#896

Quote :Posted 5 minutes ago

Order Number: AA19K08U4536-0I5LP1 I'm Wondering where my order is ? 

Hello Alexssandro ,

I check it delivery on 2019-11-20 .Please check updates via this link :https://t.17track.net/en#nums=YT1931421266021328

Here are the latest updates:

2019-11-20 14:23

Riverside, CA, Delivered,Left at front door. Signature Service not requested.

2019-11-20 04:33

BLOOMINGTON, CA, On FedEx vehicle for delivery

If you did not receive it , can you contact the local post office with your full name and tracking number #YT1931421266021328?

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  • Aidan

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Aidan junior member

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#897
  • Posted 4 years ago

Posted 4 years ago 2019-12-24#897

Is this a brushed for brushless Moyer ?   RM12413GR

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  • Meagan

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Meagan Tomtop Rep

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#898
  • Posted 4 years ago

Posted 4 years ago 2019-12-24#898

Quote :Posted 12 minutes ago

Is this a brushed for brushless Moyer ?   RM12413GR

Dear Aidan ,

This is brushed but can be modified to brushless by yourself .

For more information, please check details via this link:https://www.tomtop.com/p-rm12413gr.html

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  • Tercio

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Tercio junior member

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#899
  • Posted 4 years ago

Posted 4 years ago 2020-01-03#899

No.BN19K23T0606-T6U82L . I placed above order on 23rd November and i never recieved anything .

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  • Meagan

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Meagan Tomtop Rep

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#900
  • Posted 4 years ago

Posted 4 years ago 2020-01-03#900

Quote :Posted 3 minutes ago

No.BN19K23T0606-T6U82L . I placed above order on 23rd November and i never recieved anything .

Dear  Tercio 。

Can you contact the local post office with your full name and tracking number # RV262147050CN ?

Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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