Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Jerlan

  • junior member
  • Replies:

    35
  • Posts:

    43
  • Credits:

    285

Jerlan junior member

  • Replies: 35
  • Posts: 43
  • Credits: 285
#881
  • Posted 5 years ago

Posted 5 years ago 2019-11-22#881

Looking for my ear buds that I purchased on November 7, 2019. Can you please inform me when I should expect them?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#882
  • Posted 5 years ago

Posted 5 years ago 2019-11-22#882

Quote :Posted 19 minutes ago

Looking for my ear buds that I purchased on November 7, 2019. Can you please inform me when I should expect them?

Dear Jerlan ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

  • Sthefanne

  • junior member
  • Replies:

    36
  • Posts:

    23
  • Credits:

    187

Sthefanne junior member

  • Replies: 36
  • Posts: 23
  • Credits: 187
#883
  • Posted 5 years ago

Posted 5 years ago 2019-11-26#883

I am still waiting for the delivery of my order number  .

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#884
  • Posted 5 years ago

Posted 5 years ago 2019-11-26#884

Quote :Posted 11 minutes ago

I am still waiting for the delivery of my order number  .

Dear Sthefanne ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

  • marinez

  • junior member
  • Replies:

    20
  • Posts:

    32
  • Credits:

    200

marinez junior member

  • Replies: 20
  • Posts: 32
  • Credits: 200
#885
  • Posted 5 years ago

Posted 5 years ago 2019-11-27#885

Hello, What kind of warranty does this product have?  Y10854B-2

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#886
  • Posted 5 years ago

Posted 5 years ago 2019-11-27#886

Quote :Posted 6 minutes ago

Hello, What kind of warranty does this product have?  Y10854B-2

Dear marinez ,

It has one year warranty period , if something wrong with product ,you can contact us .

About the after-sale warranty and return policy you can refer to this link:https://www.tomtop.com/help/return-policy-guarantees.html

share to:

  • Votary

  • junior member
  • Replies:

    35
  • Posts:

    26
  • Credits:

    200

Votary junior member

  • Replies: 35
  • Posts: 26
  • Credits: 200
#887
  • Posted 5 years ago

Posted 5 years ago 2019-11-29#887

What size the diameter is?  L3780

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#888
  • Posted 5 years ago

Posted 5 years ago 2019-11-29#888

Quote :Posted 6 minutes ago

What size the diameter is?  L3780

Dear Votary,

The diameter is 100mm .

For more information, please check details via this link:https://www.tomtop.com/p-l3780.html

share to:

  • kartikey

  • junior member
  • Replies:

    23
  • Posts:

    99
  • Credits:

    541

kartikey junior member

  • Replies: 23
  • Posts: 99
  • Credits: 541
#889
  • Posted 5 years ago

Posted 5 years ago 2019-12-02#889

The display only works pluged or it has battery?  K11019

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#890
  • Posted 5 years ago

Posted 5 years ago 2019-12-02#890

Quote :Posted 11 minutes ago

The display only works pluged or it has battery?  K11019

Dear kartikey ,

It has battery . Battery model: CR1620 Number of batteries: 1 Voltage: 3.0V Current: 120mAh .

For more information, please check details via this link:https://www.tomtop.com/p-k11019.html

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals