Register

or

Sign in

Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Josinaide

  • junior member

  • Replies:

    26

  • Posts:

    19

  • Credits:

    147

Josinaide junior member

  • Replies: 26
  • Posts: 19
  • Credits: 147
#631
  • Posted 6 years ago

Posted 6 years ago 2019-04-15#631

I inform you that cancel my order n. AA19D14U5129-UA0NVK .

Please return the money via Paypal.

share to:

  • JuanCarlos

  • junior member

  • Replies:

    27

  • Posts:

    42

  • Credits:

    264

JuanCarlos junior member

  • Replies: 27
  • Posts: 42
  • Credits: 264
#632
  • Posted 6 years ago

Posted 6 years ago 2019-04-15#632

J ai commandé un kit photo pour mobile .

Mon compte bancaire à été débité mais je n'ai pas re u mon article .

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12663

  • Posts:

    1

  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#633
  • Posted 6 years ago

Posted 6 years ago 2019-04-15#633

Quote :Posted 12 minutes ago

I inform you that cancel my order n. AA19D14U5129-UA0NVK .

Please return the money via Paypal.

Dear Josinaide,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ?

And then we will give you a proper solution.

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12663

  • Posts:

    1

  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#634
  • Posted 6 years ago

Posted 6 years ago 2019-04-15#634

Quote :Posted 12 minutes ago

J ai commandé un kit photo pour mobile .

Mon compte bancaire à été débité mais je n'ai pas re u mon article .

Cher JuanCarlos,

Pourriez-vous s'il vous plaît envoyer un email à support@tomtop.com avec le numéro de commande?

Et ensuite nous vous donnerons une solution raisonnable.

share to:

  • Kamylla

  • junior member

  • Replies:

    33

  • Posts:

    28

  • Credits:

    206

Kamylla junior member

  • Replies: 33
  • Posts: 28
  • Credits: 206
#635
  • Posted 6 years ago

Posted 6 years ago 2019-04-16#635

Hi Can you tell me why I never received this shipment?

Order number: AA19B17Q0806-GRF558 .

share to:

  • wesclay

  • junior member

  • Replies:

    31

  • Posts:

    22

  • Credits:

    172

wesclay junior member

  • Replies: 31
  • Posts: 22
  • Credits: 172
#636
  • Posted 6 years ago

Posted 6 years ago 2019-04-16#636

Item ID : BA19D07W5319-DWGVPF ,Has this item shipped yet and if so do you have a tracking number.

share to:

  • wandumzi

  • junior member

  • Replies:

    15

  • Posts:

    20

  • Credits:

    130

wandumzi junior member

  • Replies: 15
  • Posts: 20
  • Credits: 130
#637
  • Posted 6 years ago

Posted 6 years ago 2019-04-16#637

Any chance you can find my package? NO information with FedEx!

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12663

  • Posts:

    1

  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#638
  • Posted 6 years ago

Posted 6 years ago 2019-04-17#638

Quote :Posted 21 hours ago

Hi Can you tell me why I never received this shipment?

Order number: AA19B17Q0806-GRF558 .

Dear Kamylla ,

Can you contact the local post office with your full name and tracking number # LAOPH0007054300YQ ?

Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12663

  • Posts:

    1

  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#639
  • Posted 6 years ago

Posted 6 years ago 2019-04-17#639

Quote :Posted 21 hours ago

Item ID : BA19D07W5319-DWGVPF ,Has this item shipped yet and if so do you have a tracking number.

Hello wesclay,

Please check updates via this link:https://www.tofba.com/shipping/packetTracking

Here is the latest tracking information:

2019-04-16 10:15:54   

LOS ANGELES    Clearance processing complete at GATEWAY

2019-04-13 09:43:42   

LOS ANGELES    Arrived at LOS ANGELES INTERNATIONAL AIRPORT, Custom clearance processing

We sincerely hope that you can receive it asap.

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12663

  • Posts:

    1

  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#640
  • Posted 6 years ago

Posted 6 years ago 2019-04-17#640

Quote :Posted 21 hours ago

Any chance you can find my package? NO information with FedEx!

Dear wandumzi ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

New Topic
1...636465...166

Subject:

Message:(5 words at least)

qr

GooglePlay App Store

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals