WHAT’S THE TOMTOP PRODUCT WARRANTY? 39 - Help Center

Meagan
Tomtop Rep
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#621

Posted 6 years ago

Quote :Posted 10 minutes ago
Do you have warranty on this e bike?
Dear Deividas ，
Yes, everything you buy from tomtop.com has a guarantee of quality and will exactly match the description on the website.
About the after-sale warranty and return policy you can refer to this link:https://www.tomtop.com/help/return-policy-guarantees.html

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Meagan
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#622

Posted 6 years ago

Quote :Posted 10 minutes ago
Hi there, i ordered this 4 days ago, but it has not been shipped yet.
When will it ship please?
Ref: AN19D05K3112-TG0ZU7
Hello Lautaro ,
Please check updates via this link:https://t.17track.net/en#nums=JD0002248678678346
Here is the latest tracking information:
2019-04-08 13:13
Parcel collected by 3rd Party and in transit to Yodel
2019-04-07 00:00
Your parcel will be with us soon
If everything goes well, you will receive the item within 15-25 working days.

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kartikey
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#623

Posted 6 years ago

E possibie fare una modifica per il funzionamento da 550 a 850 mhz ？ E4588EU

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Tonton
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#624

Posted 6 years ago

No.AA19C11J5801-EP5TTR yet to receive.Thank you for your kind attention.

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Meagan
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#625

Posted 6 years ago

Quote :Posted 27 minutes ago
E possibie fare una modifica per il funzionamento da 550 a 850 mhz ？ E4588EU
Caro Kartikey ，
Spiacente, non supporta.
La frequenza di trasmissione corrispondente all'unità antenna:
CDMA / GSM: 850-960 MHz
DCS / Mobile 3G: 1805-2015MHz
3G: 2110-2150 MHz
GPS / Beidou B1: 1550-1580MHz
WIFI: 2400-2485 MHz
Per ulteriori informazioni, si prega di controllare i dettagli attraverso questo link:https://www.tomtop.com/p-e4588eu.html

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Meagan
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#626

Posted 6 years ago

Quote :Posted 30 minutes ago
No.AA19C11J5801-EP5TTR yet to receive.Thank you for your kind attention.
Hello Tonton ,
Please check updates via this link:https://t.17track.net/en#nums=985200000003040898
Here is the latest tracking information:
2019-03-20 06:32
Your shipment has been delivered to the postal operator of the country of destination and will be delivered in the coming days.
2019-03-20 06:26
Departure to country of destination
Can you contact the local post office with your full name and tracking number #985200000003040898?

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Desmond
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#627

Posted 6 years ago

Does it have any warranty support?

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Luchii
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#628

Posted 6 years ago

Wondering when can i expect this package .it was ordered on march 11 .

order number:AA19C10N0358-5NLN8C

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Meagan
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#629

Posted 6 years ago

Quote :Posted 8 minutes ago
Does it have any warranty support?
Dear Desmond ,
Yes, everything you buy from tomtop.com has a guarantee of quality and will exactly match the description on the website.
About the after-sale warranty and return policy you can refer to this link:https://www.tomtop.com/help/return-policy-guarantees.html

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Meagan
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#630

Posted 6 years ago

Quote :Posted 8 minutes ago
Wondering when can i expect this package .it was ordered on march 11 .
order number:AA19C10N0358-5NLN8C
Hello Luchii ,
Please check updates via this link:https://t.17track.net/en#nums=LT416670636CN
Here is the latest tracking information:
2019-04-10 19:30
ISC CHICAGO IL (USPS), Processed Through Facility -> Your item has been processed through our facility in ISC CHICAGO IL (USPS) at 7:30 pm on
April 10, 2019.
2019-03-18 11:20
Origin Post is Preparing Shipment
If everything goes well, you will receive the item within 15-25 working days.

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