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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Euckles

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Euckles junior member

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#331
  • Posted 5 years ago

Posted 5 years ago 2019-01-03#331

Morning, 

I placed an order as per below over a month ago. Kindly advice when I will receive my parcel

Order Information:

Order number: BN18K29G5214-3P47ZJ

Parcel number: 86570408

Order date: 2018-11-29

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  • Meagan

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Meagan Tomtop Rep

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#332
  • Posted 5 years ago

Posted 5 years ago 2019-01-03#332

Quote :Posted 26 minutes ago

Morning,

I placed an order as per below over a month ago. Kindly advice when I will receive my parcel

Order Information:

Order number: BN18K29G5214-3P47ZJ

Parcel number: 86570408

Order date: 2018-11-29

Hello   Euckles,

Please check updates via this link:https://t.17track.net/en#nums=RU904397012CN

Here is the latest tracking information:

2018-12-28 20:44

JHB INT MAIL CENTRE (HUB), In transit     

2018-12-23 12:26

JHB INT MAIL CENTRE (HUB), Incomming International

Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

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  • Falorni

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#333
  • Posted 5 years ago

Posted 5 years ago 2019-01-04#333

Dear sirs!

 I made an order at TomTop and I have a number of my order: BA18K24K4622-RXDBTD. But I lose my emal account. How can I track my order? 

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  • Meagan

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Meagan Tomtop Rep

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#334
  • Posted 5 years ago

Posted 5 years ago 2019-01-04#334

Quote :Posted 43 minutes ago

Dear sirs!

 I made an order at TomTop and I have a number of my order: BA18K24K4622-RXDBTD. But I lose my emal account. How can I track my order? 

Dear Falorni,

Can you contact the local post office with your full name and tracking number #  LAOPH0002773410YQ ? 

Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • roycurrie

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roycurrie junior member

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#335
  • Posted 5 years ago

Posted 5 years ago 2019-01-04#335

Hola,

Hice un pedido que fue cancelado. El problema es que paypal ha mandado en el dinero de todas formas por el producto que ninca voy a recibir. Quisiera pedir una devolucion de este dinero, el numero del pedido es:

pedido:AA18L26J0135-LYHIZX

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  • Meagan

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Meagan Tomtop Rep

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#336
  • Posted 5 years ago

Posted 5 years ago 2019-01-04#336

Quote :Posted 3 minutes ago

Hola,

Hice un pedido que fue cancelado. El problema es que paypal ha mandado en el dinero de todas formas por el producto que ninca voy a recibir. Quisiera pedir una devolucion de este dinero, el numero del pedido es:

pedido:AA18L26J0135-LYHIZX

Querido Roycurrie,

El pedido fue cancelado debido a que no hay pago en el pedido.
Por favor verifíquelo con su paypal.

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  • amangons

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amangons junior member

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#337
  • Posted 5 years ago

Posted 5 years ago 2019-01-04#337

Can this product replace old ignition and be able to start a car ?K4423

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#338
  • Posted 5 years ago

Posted 5 years ago 2019-01-04#338

Quote :Posted a minute ago

Can this product replace old ignition and be able to start a car ?K4423

Dear amangons,

Yes, it can .

For more information, please check details via this link:https://www.tomtop.com/p-k4423.html?aid=L2919

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  • Andersom

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Andersom junior member

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#339
  • Posted 5 years ago

Posted 5 years ago 2019-01-07#339

Good evening,

Just letting you know that the tracking information on this item says that it was delivered to the front door, however that is not the case.  This item was never received

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#340
  • Posted 5 years ago

Posted 5 years ago 2019-01-07#340

Quote :Posted 16 minutes ago

Good evening,

Just letting you know that the tracking information on this item says that it was delivered to the front door, however that is not the case.  This item was never received

Dear Andersom,

Could you please send email to support@tomtop.com  with order number? And then we will give you a reasonable solution.

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