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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Meagan

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Meagan Tomtop Rep

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#1621
  • Posted a month ago

Posted a month ago 2025-01-14#1621

Quote :Posted 7 minutes ago

I have an issue with my 3d printer, could you tell me how i can exchange with warranty service?

Dear Studio,

Please contact our customer service at support@tomtop.com for after-sales issues. Thanks for your cooperation.

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  • Josinaide

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Josinaide junior member

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#1622
  • Posted a month ago

Posted a month ago 2025-01-21#1622

How long is the warranty period for OS8015?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1623
  • Posted a month ago

Posted a month ago 2025-01-21#1623

Quote :Posted 15 minutes ago

How long is the warranty period for OS8015?

Dear  Josinaide,

Our product comes with a 1-year warranty.

For more details, please refer to our website:

https://www.tomtop.com/help/return-policy-guarantees.html

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  • Dahandyman

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Dahandyman junior member

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#1624
  • Posted 16 days ago

Posted 16 days ago 2025-02-06#1624

Hello, my order address is lacking of house number, can i modify it ? 

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  • Meagan

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Meagan Tomtop Rep

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#1625
  • Posted 16 days ago

Posted 16 days ago 2025-02-06#1625

Quote :Posted 8 minutes ago

Hello, my order address is lacking of house number, can i modify it ?

Dear  Dahandyman,

Could you please provide the order details so we can offer you a help as soon as possible? You can also contact support@tomtop.com.

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  • Jerlan

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Jerlan junior member

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#1626
  • Posted 10 days ago

Posted 10 days ago 2025-02-12#1626

Guten Tag, ich möchte folgendes Gerät zurück schicken. S85 tragbare Sprachübersetzer-Gerät 3,5 Zoll 640 * 960 vollständig laminiert Touchscreen

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  • Meagan

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Meagan Tomtop Rep

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#1627
  • Posted 10 days ago

Posted 10 days ago 2025-02-12#1627

Quote :Posted 13 minutes ago

Guten Tag, ich möchte folgendes Gerät zurück schicken. S85 tragbare Sprachübersetzer-Gerät 3,5 Zoll 640 * 960 vollständig laminiert Touchscreen

Lieber Jerlan,

Bitte kontaktieren Sie bei Problemen nach dem Kauf unseren Kundenservice unter support@tomtop.com.

Wir werden Ihnen innerhalb von 24 Stunden antworten.

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  • JuanCarlos

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JuanCarlos junior member

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#1628
  • Posted 3 days ago

Posted 3 days ago 2025-02-19#1628

Do you have a English manual for this item OS7485EU  ? 

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  • Meagan

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Meagan Tomtop Rep

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#1629
  • Posted 3 days ago

Posted 3 days ago 2025-02-19#1629

Quote :Posted 10 minutes ago

Do you have a English manual for this item OS7485EU  ? 

Dear JuanCarlos,

Please contact our customer service at support@tomtop.com for it. Thanks for your cooperation.

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