WHAT’S THE TOMTOP PRODUCT WARRANTY? 39 - Help Center

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Meagan
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#1601

Posted 2 months ago

Quote :Posted 5 minutes ago
AA24I14N5234-34VRR0，there was 3-5 business days delivery period, but still not arrived.
Hello Chaba ,
I check it delivery on Oct,10.Please check updates via this link :https://t.17track.net/en#nums=50911842234
Here are the latest updates:
2024-10-10 18:46
The parcel has been delivered. For more information, please see the detailed shipment tracking below.
If you did not receive it , can you contact the local post office with your full name and tracking number # 50911842234 ?

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Tonton
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#1602

Posted 2 months ago

Mi chiedevo se le batterie sono incluse ? E15181EU

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Meagan
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#1603

Posted 2 months ago

Quote :Posted 2 minutes ago
Mi chiedevo se le batterie sono incluse ? E15181EU
Caro Orologio，
Il prodotto viene fornito con batteria e caricabatterie.
Per maggiori informazioni potete consultare questo link:https://www.tomtop.com/p-e15181eu.html

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Allison
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#1604

Posted 2 months ago

The ordered goods arrived today. Unfortunately, the reverse switch damaged .

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Meagan
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#1605

Posted 2 months ago

Quote :Posted 5 minutes ago
The ordered goods arrived today. Unfortunately, the reverse switch damaged .
Dear Allison,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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Bettina
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#1606

Posted a month ago

How long is the warranty period? H47661GR

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Meagan
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#1607

Posted a month ago

Quote :Posted 7 minutes ago
How long is the warranty period? H47661GR

Dear Bettina,

Our product comes with a 1-year warranty, For more details, please refer to our website:

https://www.tomtop.com/help/return-policy-guarantees.html

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Leonildo
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#1608

Posted 26 days ago

Where is my order BN24K15J3127-005QRR ?

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Meagan
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#1609

Posted 26 days ago

Quote :Posted 4 minutes ago
Where is my order BN24K15J3127-005QRR ?
Dear Leonildo,

Please check updates via this link: https://t.17track.net/en#nums=YT2432321266126086

Here is the latest tracking information:

2024-11-22 01:31

Mainland China, CN, Departed from sort facility

If everything goes well, you will receive the item within 10-15 working days.

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Sthefanne
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#1610

Posted 19 days ago

The product I received is damaged, what should I do?

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