Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Bradye

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Bradye junior member

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#1361
  • Posted a year ago

Posted a year ago 2023-07-21#1361

Come funziona la garanzia per questi oggetti? E23054-2 

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  • Meagan

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#1362
  • Posted a year ago

Posted a year ago 2023-07-21#1362

Quote :Posted a minute ago

Come funziona la garanzia per questi oggetti? E23054-2 

Caro Bradye

Il prodotto ha una garanzia di un anno.

Per quanto riguarda la garanzia post-vendita e la politica di restituzione è possibile fare riferimento a questo link:

https://www.tomtop.com/help/return-policy-guarantees.html

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  • Debashis

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#1363
  • Posted a year ago

Posted a year ago 2023-07-26#1363

I ordered a stencil printer a couple weeks ago but have no date when it would arrive.

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  • Meagan

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#1364
  • Posted a year ago

Posted a year ago 2023-07-26#1364

Quote :Posted 8 minutes ago

I ordered a stencil printer a couple weeks ago but have no date when it would arrive.

DearDebashis,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Shoaa

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#1365
  • Posted a year ago

Posted a year ago 2023-07-28#1365

What day can I have my order number BA23G19Q2452-2SE7FC ?

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  • Meagan

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#1366
  • Posted a year ago

Posted a year ago 2023-07-28#1366

Quote :Posted 2 minutes ago

What day can I have my order number BA23G19Q2452-2SE7FC ?

Hello Shoaa ,

Please check updates via this link:https://t.17track.net/en#nums=YT2320121272010917

Here is the latest tracking information:

2023-07-27 12:56

GERONA, DELIVERED. Your shipment is delivered.

2023-07-27 09:26

GERONA, IN DISTRIBUTION. Your shipment is in delivery. You will receive it on the expected delivery date.

Can you contact the local GLS with your full name and tracking number # YT2320121272010917 ?

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  • derval

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#1367
  • Posted a year ago

Posted a year ago 2023-08-02#1367

Unfortunately, my order still hasn't arrived,please help . 

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  • Meagan

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#1368
  • Posted a year ago

Posted a year ago 2023-08-02#1368

Quote :Posted 8 minutes ago

Unfortunately, my order still hasn't arrived,please help . 

Dear derval,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Yentsai

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#1369
  • Posted a year ago

Posted a year ago 2023-08-04#1369

I would like to cancel this order BA23H03T5133-DTFX5H due to i don't need this product any more.

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  • Meagan

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#1370
  • Posted a year ago

Posted a year ago 2023-08-04#1370

Quote :Posted 6 minutes ago

I would like to cancel this order BA23H03T5133-DTFX5H due to i don't need this product any more.

Dear Yentsai,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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