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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Panqui

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Panqui junior member

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#1341
  • Posted a year ago

Posted a year ago 2023-06-20#1341

Bom dia gostaria saber quando ia receber aminha encomenda ?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1342
  • Posted a year ago

Posted a year ago 2023-06-20#1342

Quote :Posted 2 minutes ago

Bom dia gostaria saber quando ia receber aminha encomenda ?

Caro Panque,

Você poderia nos informar o número do seu pedido? E então nós lhe daremos uma solução razoável.

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  • Isabel

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Isabel junior member

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#1343
  • Posted a year ago

Posted a year ago 2023-06-21#1343

Order AA23F17J2808-AXV86T ,can you please check the order in the subject ?

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  • Meagan

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Meagan Tomtop Rep

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#1344
  • Posted a year ago

Posted a year ago 2023-06-21#1344

Quote :Posted 6 minutes ago

Order AA23F17J2808-AXV86T ,can you please check the order in the subject ?

Hello Isabel,

Please check updates via this link:https://t.17track.net/en#nums=YT2317021266058567

Here is the latest tracking information:

2023-06-21 10:56

Mainland China, CN, Shipment is in transit to next facility

2023-06-21 07:37

Mainland China, CN, Departed from sort facility

If everything goes well, you will receive the item within 15 working days.

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  • Harbane

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Harbane junior member

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#1345
  • Posted a year ago

Posted a year ago 2023-06-26#1345

Veuillez me contacter par tel pour ma commande .

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1346
  • Posted a year ago

Posted a year ago 2023-06-26#1346

Quote :Posted 3 minutes ago

Veuillez me contacter par tel pour ma commande .

Chère Harbane,

Pourriez-vous s'il vous plaît nous communiquer votre numéro de commande?

Et puis nous vous donnerons une solution raisonnable.

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  • Canh

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Canh junior member

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#1347
  • Posted a year ago

Posted a year ago 2023-06-28#1347

I would like to cancel the order with number No.BA23F27M5214-SHRE1M .

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  • Meagan

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Meagan Tomtop Rep

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#1348
  • Posted a year ago

Posted a year ago 2023-06-28#1348

Quote :Posted 6 minutes ago

I would like to cancel the order with number No.BA23F27M5214-SHRE1M .

Dear Canh,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Abell

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Abell junior member

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#1349
  • Posted a year ago

Posted a year ago 2023-06-30#1349

AA23F23O1131-50N6W2，I was excited to see where it was at currently .

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  • Meagan

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Meagan Tomtop Rep

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#1350
  • Posted a year ago

Posted a year ago 2023-06-30#1350

Quote :Posted 5 minutes ago

AA23F23O1131-50N6W2，I was excited to see where it was at currently .

Hello Abell ,

Please check updates via this link:https://t.17track.net/en#nums=YT2317621211000250

Here is the latest tracking information:

2023-06-30 09:03

Mainland China, CN, Shipment is in transit to next facility

2023-06-28 10:59

Mainland China, CN, Departed from sort facility

Because the international shipping would take longer time.

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