Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Wynn

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Wynn junior member

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#1291
  • Posted a year ago

Posted a year ago 2023-03-27#1291

I want to cancel my order ,please help . 

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  • Meagan

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Meagan Tomtop Rep

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#1292
  • Posted a year ago

Posted a year ago 2023-03-27#1292

Quote :Posted 3 minutes ago

I want to cancel my order ,please help . 

Dear Wynn,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Abell

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Abell junior member

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#1293
  • Posted a year ago

Posted a year ago 2023-03-31#1293

How is the realization of my order BA23C24J1957-1YQ6DZ ? Will it be delivered soon?

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  • Meagan

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#1294
  • Posted a year ago

Posted a year ago 2023-03-31#1294

Quote :Posted a minute ago

How is the realization of my order BA23C24J1957-1YQ6DZ ? Will it be delivered soon?

Hello Abell ,

Please check updates via this link:https://t.17track.net/en#nums=1Z41505E6802213330

Here is the latest tracking information:

2023-03-31 07:07

Brnik, SI, Out For Delivery

2023-03-31 07:07

Brnik, SI, Import Scan

Please wait patiently. We sincerely hope that you can receive it asap.

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  • ilhomar

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ilhomar junior member

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#1295
  • Posted a year ago

Posted a year ago 2023-04-03#1295

I would like to cancel order. Could you please confirm an refund?

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  • Meagan

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#1296
  • Posted a year ago

Posted a year ago 2023-04-03#1296

Quote :Posted 6 minutes ago

I would like to cancel order. Could you please confirm an refund?

Dear ilhomar ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Julie

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Julie junior member

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#1297
  • Posted a year ago

Posted a year ago 2023-04-10#1297

To date I have not received any order AA23C29S4633-OHZ0F2. I don't agree with that. If you can't deliver please send me my money back.

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  • Meagan

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#1298
  • Posted a year ago

Posted a year ago 2023-04-10#1298

Quote :Posted 9 minutes ago

To date I have not received any order AA23C29S4633-OHZ0F2. I don't agree with that. If you can't deliver please send me my money back.

Hello Julie,

Please check updates via this link:https://t.17track.net/en#nums=WNBAA0232331023YQ

Here is the latest tracking information:

2023-04-08 19:13

Essen, SRTED-NRQRD,The shipment has been processed in the parcel center

2023-04-08 03:55

Custom clearance completed

Because the international shipping would take longer time. Please wait patiently.

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  • Danielle

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Danielle junior member

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#1299
  • Posted a year ago

Posted a year ago 2023-04-17#1299

I placed order on 26th March but still I don’t receive it, please update me.

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  • Meagan

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Meagan Tomtop Rep

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#1300
  • Posted a year ago

Posted a year ago 2023-04-17#1300

Quote :Posted 3 minutes ago

I placed order on 26th March but still I don’t receive it, please update me.

Dear Danielle,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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