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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • LiRui

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LiRui junior member

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#1281
  • Posted a year ago

Posted a year ago 2023-03-09#1281

No.BA23C08I2208-5KMM4A for keyboard,may be an error in address .

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1282
  • Posted a year ago

Posted a year ago 2023-03-09#1282

Quote :Posted 3 minutes ago

No.BA23C08I2208-5KMM4A for keyboard,may be an error in address .

Dear LiRui,

Could you please inform us your correct address ? And then we will give you a reasonable solution.

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  • Adilson

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Adilson junior member

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#1283
  • Posted a year ago

Posted a year ago 2023-03-14#1283

Cuánto tiempo cree que tardará en recibir su pedido BN23B28G2001-6P8B1I ?

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  • Meagan

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Meagan Tomtop Rep

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#1284
  • Posted a year ago

Posted a year ago 2023-03-14#1284

Quote :Posted 3 minutes ago

Cuánto tiempo cree que tardará en recibir su pedido BN23B28G2001-6P8B1I ?

Hola Adilson,

Consulte las actualizaciones a través de este enlace:https://t.17track.net/en#nums=YT2305921266049582

Aquí está la última información de seguimiento:

2023-03-13 19:16

Salió del AEROPUERTO de Origen

2023-03-12 15:24

China, llegada al aeropuerto internacional al extranjero

Si todo va bien, recibirás el artículo en un plazo de 15 días laborables.

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  • Eliecer

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Eliecer junior member

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#1285
  • Posted a year ago

Posted a year ago 2023-03-17#1285

Has my order been dispatched ?

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  • Meagan

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Meagan Tomtop Rep

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#1286
  • Posted a year ago

Posted a year ago 2023-03-17#1286

Quote :Posted 4 minutes ago

Has my order been dispatched ?

DearEliecer,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Keairra

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Keairra junior member

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#1287
  • Posted a year ago

Posted a year ago 2023-03-20#1287

I ordered the 3d printer by accident. can you please cancel? order number is AA23C19S0025-QV9LP1 .

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  • Meagan

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Meagan Tomtop Rep

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#1288
  • Posted a year ago

Posted a year ago 2023-03-20#1288

Quote :Posted 3 minutes ago

I ordered the 3d printer by accident. can you please cancel? order number is AA23C19S0025-QV9LP1 .

Dear Keairra,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Herlon

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Herlon junior member

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#1289
  • Posted a year ago

Posted a year ago 2023-03-24#1289

Is there a date to the arrive of my order BA23C12W1739-BU5KUC ?

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  • Meagan

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Meagan Tomtop Rep

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#1290
  • Posted a year ago

Posted a year ago 2023-03-24#1290

Quote :Posted 11 minutes ago

Is there a date to the arrive of my order BA23C12W1739-BU5KUC ?

Hello Herlon ,

Please check updates via this link:https://t.17track.net/en#nums=WNBAA0229841642YQ

Here is the latest tracking information:

2023-03-24 04:00

EN TRANSITO,In Transit

2023-03-16 20:03

Custom clearance completed

If everything goes well, you will receive the item within 15-25 working days.

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