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Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?

  • Lautaro

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Lautaro junior member

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#1141
  • Posted 3 years ago

Posted 3 years ago 2022-04-11#1141

I placed a order for priority shipping and I haven’t received tracking information or anything. Can you please help me ？ 

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  • Meagan

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#1142
  • Posted 3 years ago

Posted 3 years ago 2022-04-11#1142

Quote :Posted 13 minutes ago

I placed a order for priority shipping and I haven’t received tracking information or anything. Can you please help me ？ 

Dear Lautaro,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Simeon

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Simeon junior member

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#1143
  • Posted 3 years ago

Posted 3 years ago 2022-04-19#1143

I'm still waiting for the delivery of  BA22D05N5351-IAL71S.

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  • Meagan

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#1144
  • Posted 3 years ago

Posted 3 years ago 2022-04-19#1144

Quote :Posted 8 minutes ago

I'm still waiting for the delivery of  BA22D05N5351-IAL71S.

Hello Simeon,

Please check updates via this link:https://t.17track.net/en#nums=WNBAA0190010547YQ

Here is the latest tracking information:

2022-04-14 00:49

Parcel arrives at Airport, Parcel Arrival

2022-04-13 03:50

Parcel is leaving Airport, Parcel Leaving Port

Because the international shipping would take longer time. Please wait patiently.

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  • Miriano

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Miriano junior member

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#1145
  • Posted 3 years ago

Posted 3 years ago 2022-04-26#1145

Does it support Bluetooth? K20068-2

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  • Meagan

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#1146
  • Posted 3 years ago

Posted 3 years ago 2022-04-26#1146

Quote :Posted 8 minutes ago

Does it support Bluetooth? K20068-2

Dear Miriano，

Bluetooth is supported.

For more information, please check details via this link:https://www.tomtop.com/p-k20068-1.html

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  • Susanne

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Susanne junior member

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#1147
  • Posted 2 years ago

Posted 2 years ago 2022-05-17#1147

I would like to know where is my order AA22E03O1944-VPV45P. It's impossible tracking it and I would like to know what i need to do.

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  • Meagan

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#1148
  • Posted 2 years ago

Posted 2 years ago 2022-05-17#1148

Quote :Posted 16 minutes ago

I would like to know where is my order AA22E03O1944-VPV45P. It's impossible tracking it and I would like to know what i need to do.

Hello Susanne ,

Please check updates via this link:https://t.17track.net/en#nums=WNBAA0192723324YQ

Here is the latest tracking information:

2022-05-11 10:20

Parcel arrives at Airport, Parcel Arrival

2022-05-10 03:12

Parcel is leaving Airport, Parcel Leaving Port

Because the international shipping would take longer time. Please wait patiently.

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  • Sayra

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Sayra junior member

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#1149
  • Posted 2 years ago

Posted 2 years ago 2022-05-19#1149

Is this light dimmable (can attach to dimmer) so I can adjust brightness?   L4726WW-1

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  • Meagan

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#1150
  • Posted 2 years ago

Posted 2 years ago 2022-05-19#1150

Quote :Posted 9 minutes ago

Is this light dimmable (can attach to dimmer) so I can adjust brightness?   L4726WW-1

Dear Sayra ,

Sorry, the brightness adjustment is not supported, only the light color can be selected.

For more information, please check details via this link:https://www.tomtop.com/p-l4726w-1.html

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