Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Armstrong

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Armstrong junior member

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#1101
  • Posted 2 years ago

Posted 2 years ago 2021-11-17#1101

Can you cancle the order? Order Number: AA21K16S0934-5BNG8V.

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  • Meagan

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Meagan Tomtop Rep

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#1102
  • Posted 2 years ago

Posted 2 years ago 2021-11-17#1102

Quote :Posted 3 minutes ago

Can you cancle the order? Order Number: AA21K16S0934-5BNG8V.

Dear Armstrong ,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • charliene

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charliene junior member

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#1103
  • Posted 2 years ago

Posted 2 years ago 2021-11-19#1103

Can I use with XK 124 Helicopter? RM2327

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  • Meagan

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Meagan Tomtop Rep

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#1104
  • Posted 2 years ago

Posted 2 years ago 2021-11-19#1104

Quote :Posted 2 minutes ago

Can I use with XK 124 Helicopter? RM2327

Dear charliene ,

It for RC Helicopter Glider with FS-iA6 Receiver Mode 2, thanks .

For more information, please check details via this link:https://www.tomtop.com/p-rm2327.html

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  • elliott

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elliott junior member

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#1105
  • Posted 2 years ago

Posted 2 years ago 2021-11-26#1105

When will my order be shipped? The money has already been transferred with PayPal.

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  • Meagan

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Meagan Tomtop Rep

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#1106
  • Posted 2 years ago

Posted 2 years ago 2021-11-26#1106

Quote :Posted 13 minutes ago

When will my order be shipped? The money has already been transferred with PayPal.

Dear elliott ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Armstrong

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Armstrong junior member

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#1107
  • Posted 2 years ago

Posted 2 years ago 2021-12-07#1107

Please tell me where my order is and other ways how I can track and trace it BA21K12X1418-AYI4PX. 

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  • Meagan

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#1108
  • Posted 2 years ago

Posted 2 years ago 2021-12-07#1108

Quote :Posted 20 minutes ago

Please tell me where my order is and other ways how I can track and trace it BA21K12X1418-AYI4PX. 

Hello Armstrong ,

I check it delivery on Nov.15 .Please check updates via this link :https://t.17track.net/en#nums=3SWLT0018760550

Here are the latest updates:

2021-11-23 14:23 Delivered

2021-11-23 10:33 Out for delivery with the courier

If you did not receive it , can you contact the local post office with your full name and tracking number # 3SWLT0018760550 ?

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  • Aidan

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Aidan junior member

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#1109
  • Posted 2 years ago

Posted 2 years ago 2021-12-14#1109

I would like to cancel the order because I made a mistake and paid more than I should have.

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  • Meagan

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Meagan Tomtop Rep

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#1110
  • Posted 2 years ago

Posted 2 years ago 2021-12-14#1110

Quote :Posted 4 minutes ago

I would like to cancel the order because I made a mistake and paid more than I should have.

Dear Aidan ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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