Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Jithesh

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Jithesh junior member

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#1091
  • Posted a month ago

Posted a month ago 2021-10-15#1091

Please can you cancel my order,I Hope it would be possible. 

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  • Meagan

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#1092
  • Posted a month ago

Posted a month ago 2021-10-15#1092

Quote :Posted 7 minutes ago

Please can you cancel my order,I Hope it would be possible. 

Dear Jithesh ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Eliecer

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Eliecer junior member

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#1093
  • Posted a month ago

Posted a month ago 2021-10-20#1093

What's the lense viewing angle ? D10250B 

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  • Meagan

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#1094
  • Posted a month ago

Posted a month ago 2021-10-20#1094

Quote :Posted 7 minutes ago

What's the lense viewing angle ? D10250B 

Dear Eliecer,

The viewing angle is 115 degree.

For more information, please check details via this link:https://www.tomtop.com/p-k14960.html

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  • AidanLi

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AidanLi junior member

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#1095
  • Posted a month ago

Posted a month ago 2021-10-26#1095

May I know why my order is still processing? 

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  • Meagan

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#1096
  • Posted a month ago

Posted a month ago 2021-10-26#1096

Quote :Posted 12 minutes ago

May I know why my order is still processing? 

Dear AidanLi ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Niakr

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#1097
  • Posted a month ago

Posted a month ago 2021-11-03#1097

Please can I have a valid tracking information about order number CA21J31H3024-87FMX0 ?

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  • Meagan

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#1098
  • Posted a month ago

Posted a month ago 2021-11-03#1098

Quote :Posted 7 minutes ago

Please can I have a valid tracking information about order number CA21J31H3024-87FMX0 ?

Hello Niakr ,

Please check updates via this link:https://t.17track.net/en#nums=13289300569869

Here is the latest tracking information:

2021-11-02 10:02

DPD data centre, Order information has been transmitted to DPD.

If everything goes well, you will receive the item within 7-10  working days.

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  • Samya

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Samya junior member

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#1099
  • Posted 26 days ago

Posted 26 days ago 2021-11-09#1099

Order BA21J30P1010-Q1QPNC ,can you let me know how long it still take? 

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  • Meagan

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#1100
  • Posted 26 days ago

Posted 26 days ago 2021-11-09#1100

Quote :Posted 3 minutes ago

Order BA21J30P1010-Q1QPNC ,can you let me know how long it still take? 

Hello Samya,

Please check updates via this link:https://t.17track.net/en#nums=0082800082809508452475

Here is the latest tracking information:

2021-11-01 02:09

COMPUTER SYSTEM, PENDING NETWORK ENTRY

If everything goes well, you will receive the item within 10-15 working days.

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