Forum Home > Help Center > WHAT’S THE TOMTOP PRODUCT WARRANTY?
  • Studio

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#1031
  • Posted 2 years ago

Posted 2 years ago 2021-03-30#1031

My order arrived to Portugal  but i did not received it. 

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  • Meagan

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#1032
  • Posted 2 years ago

Posted 2 years ago 2021-03-30#1032

Quote :Posted 7 minutes ago

My order arrived to Portugal  but i did not received it. 

Dear Studio ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Studio

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Studio junior member

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#1033
  • Posted 2 years ago

Posted 2 years ago 2021-04-06#1033

I would like to know where my order is ? I ve tried to check with my tracking number but does not work.

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  • Meagan

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#1034
  • Posted 2 years ago

Posted 2 years ago 2021-04-06#1034

Quote :Posted 9 minutes ago

I would like to know where my order is ? I ve tried to check with my tracking number but does not work.

Dear Studio ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Niakr

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#1035
  • Posted 2 years ago

Posted 2 years ago 2021-04-14#1035

Please cancel my order:AA21D13R3202-H1MT95 ,this order was placed in error.

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  • Meagan

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#1036
  • Posted 2 years ago

Posted 2 years ago 2021-04-14#1036

Quote :Posted 16 minutes ago

Please cancel my order:AA21D13R3202-H1MT95 ,this order was placed in error.

Dear Niakr,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Genival

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#1037
  • Posted 2 years ago

Posted 2 years ago 2021-04-20#1037

I can't log into my account to see likely arrival time. Can you help please.

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#1038
  • Posted 2 years ago

Posted 2 years ago 2021-04-20#1038

Quote :Posted 7 minutes ago

I can't log into my account to see likely arrival time. Can you help please.

Dear Genival ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Frances

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#1039
  • Posted 2 years ago

Posted 2 years ago 2021-04-27#1039

Bitte teilen Sie mir den Aufenthaltsort der bestellten Ware mit.

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#1040
  • Posted 2 years ago

Posted 2 years ago 2021-04-27#1040

Quote :Posted 9 minutes ago

Bitte teilen Sie mir den Aufenthaltsort der bestellten Ware mit.

Liebe Frances,

Könnten Sie uns bitte Ihre Bestellnummer mitteilen? Und dann geben wir Ihnen eine vernünftige Lösung.

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