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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#1551
  • Posted 3 months ago

Posted 3 months ago 2024-08-12#1551

Quote :Posted 7 minutes ago

I would like to change the delivery address of my order No.BA24H11P5720-481S53. 

Dear Tekena,

Could you please inform us your correct address ? And then we will give you a reasonable solution.

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  • Shoaa

  • junior member

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Shoaa junior member

  • Replies: 12
  • Posts: 10
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#1552
  • Posted 3 months ago

Posted 3 months ago 2024-08-14#1552

Checking on an express shipping tracking order BA24H02T4516-2NEJ41 . 

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  • Meagan

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Meagan Tomtop Rep

  • Replies: 12517
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#1553
  • Posted 3 months ago

Posted 3 months ago 2024-08-14#1553

Quote :Posted 7 minutes ago

Checking on an express shipping tracking order BA24H02T4516-2NEJ41 . 

Hello Shoaa ,

Please check updates via this link:https://t.17track.net/en#nums=WNBAA0308929043YQ

Here is the latest tracking information:

2024-08-13 14:17

Lockport IL US, Left Facility

2024-08-13 14:17

HOMER GLEN IL, Departed Shipping Partner Facility, USPS Awaiting Item

If everything goes well, you will receive the item within 15 working days.

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  • Samya

  • junior member

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Samya junior member

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#1554
  • Posted 3 months ago

Posted 3 months ago 2024-08-16#1554

BA24H11H4029-MSM34S,unfortunately and sadly, the RC car pulls to the left when it should be neutral.

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  • Meagan

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Meagan Tomtop Rep

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#1555
  • Posted 3 months ago

Posted 3 months ago 2024-08-16#1555

Quote :Posted 5 minutes ago

BA24H11H4029-MSM34S,unfortunately and sadly, the RC car pulls to the left when it should be neutral.

Dear Samya,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com? 

And then we will contact our technician and give you a reasonable solution.

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  • Tercio

  • junior member

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Tercio junior member

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#1556
  • Posted 3 months ago

Posted 3 months ago 2024-08-19#1556

I have made order BA24H17P1406-DMCUXU and I just see the delivery adress is wrong.It's possible to modify it ？

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  • Meagan

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Meagan Tomtop Rep

  • Replies: 12517
  • Posts: 1
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#1557
  • Posted 3 months ago

Posted 3 months ago 2024-08-19#1557

Quote :Posted 15 minutes ago

I have made order BA24H17P1406-DMCUXU and I just see the delivery adress is wrong.It's possible to modify it ？

Dear Tercio,

Could you please inform us your correct address ? And then we will give you a reasonable solution.

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  • efrain

  • junior member

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efrain junior member

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#1558
  • Posted 3 months ago

Posted 3 months ago 2024-08-23#1558

Quantas baterias fazem parte da encomenda?  E23510EU-2

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  • Meagan

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Meagan Tomtop Rep

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#1559
  • Posted 3 months ago

Posted 3 months ago 2024-08-23#1559

Quote :Posted 6 minutes ago

Quantas baterias fazem parte da encomenda?  E23510EU-2

Caro Efrain, 

O produto vem com duas baterias.

Para mais informa es pode encontrá-lo neste link:https://www.tomtop.com/p-e23510eu-2.html

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  • Luchii

  • junior member

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    60

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    490

Luchii junior member

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  • Posts: 74
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#1560
  • Posted 2 months ago

Posted 2 months ago 2024-08-26#1560

I have bought a tablet last week and it doesn't charge. Can you help me please?

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