Frequently asked questions about payment 2600 - Help Center

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Meagan
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#1541

Posted 3 months ago

Quote :Posted 10 minutes ago
I made an order the payment was done but doesn't show on the website and i didn't receive any tracking information.
Dear Bastian,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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patrice
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#1542

Posted 3 months ago

Dónde está el número de seguimiento de mi pedido AA24G25O4508-EN343C ?

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Meagan
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#1543

Posted 3 months ago

Quote :Posted 2 minutes ago
Dónde está el número de seguimiento de mi pedido AA24G25O4508-EN343C ?
Hola Patrice,
Consulta las actualizaciones a través de este enlace:https://t.17track.net/en#nums=CB646785244DE
A continuación, se incluye la información de seguimiento más reciente:
2024-07-26 11:08
Los datos de instrucciones para este envío han sido proporcionados por el remitente a DHL de forma electrónica
Debido a que el envío internacional demora más tiempo, espere con paciencia.

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BarryLee
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#1544

Posted 3 months ago

Can you inform me please what is the status of the order .

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Meagan
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#1545

Posted 3 months ago

Quote :Posted 4 minutes ago
Can you inform me please what is the status of the order .
DearBarryLee,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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Jekey
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#1546

Posted 3 months ago

Recebi a minha encomenda AA24G18U1920-YIYHF5,mas ela vem quebrada o comando veio partido ele não liga a ventoinha.

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Meagan
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#1547

Posted 3 months ago

Quote :Posted 4 minutes ago
Recebi a minha encomenda AA24G18U1920-YIYHF5,mas ela vem quebrada o comando veio partido ele não liga a ventoinha.
Caro Jekey,
Isto é possível incomodá-lo fazendo um vídeo detalhado que mostre este problema especificamente e o envie para
support@tomtop.com?
E depois entraremos em contacto com o nosso técnico e dar-lhe-emos uma solução razoável.

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roycurrie
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#1548

Posted 3 months ago

Where can I track the order shipment ?

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Meagan
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#1549

Posted 3 months ago

Quote :Posted 7 minutes ago
Where can I track the order shipment ?
Dear roycurrie,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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Tekena
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#1550

Posted 3 months ago

I would like to change the delivery address of my order No.BA24H11P5720-481S53.

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