Forum Home > Help Center > Frequently asked questions about payment
  • Lyndie

  • junior member
  • Replies:

    16
  • Posts:

    6
  • Credits:

    62

Lyndie junior member

  • Replies: 16
  • Posts: 6
  • Credits: 62
#1461
  • Posted 2 months ago

Posted 2 months ago 2024-02-19#1461

Commande No.BA24B13R1143-GJFBAD,S'il vous plaît, aidez-moi à suivre la livraison.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12210
  • Posts:

    1
  • Credits:

    24980

Meagan Tomtop Rep

  • Replies: 12210
  • Posts: 1
  • Credits: 24980
#1462
  • Posted 2 months ago

Posted 2 months ago 2024-02-19#1462

Quote :Posted 7 minutes ago

Commande No.BA24B13R1143-GJFBAD,S'il vous plaît, aidez-moi à suivre la livraison.

Bonjour Lyndie,

Veuillez vérifier les mises à jour via ce lien :https://t.17track.net/en#nums=CN100253210DE

Voici les dernières informations de suivi :

2024-02-18 18:28

Les données d'instructions pour cet envoi ont été fournies par l'expéditeur à DHL par voie électronique.

Parce que l'expédition internationale prendrait plus de temps. S'il vous plaît, attendez patiemment.

share to:

  • Melva

  • junior member
  • Replies:

    15
  • Posts:

    7
  • Credits:

    65

Melva junior member

  • Replies: 15
  • Posts: 7
  • Credits: 65
#1463
  • Posted 2 months ago

Posted 2 months ago 2024-02-23#1463

Where is my order? Please help . 

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12210
  • Posts:

    1
  • Credits:

    24980

Meagan Tomtop Rep

  • Replies: 12210
  • Posts: 1
  • Credits: 24980
#1464
  • Posted 2 months ago

Posted 2 months ago 2024-02-23#1464

Quote :Posted 6 minutes ago

Where is my order? Please help . 

Dear Melva,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12210
  • Posts:

    1
  • Credits:

    24980

Meagan Tomtop Rep

  • Replies: 12210
  • Posts: 1
  • Credits: 24980
#1465
  • Posted 2 months ago

Posted 2 months ago 2024-02-29#1465

Quote :Posted 2 minutes ago(Being review)

Hi. I can't track my order at all and your website does not recognize my email. Can you help?

Dear Ragnhild,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12210
  • Posts:

    1
  • Credits:

    24980

Meagan Tomtop Rep

  • Replies: 12210
  • Posts: 1
  • Credits: 24980
#1466
  • Posted 2 months ago

Posted 2 months ago 2024-03-05#1466

Quote :Posted a minute ago(Being review)

Hallo, wie kann ich die Bestellung stornieren?

Lieber Boiadeiro,

Könnten Sie uns bitte Ihre Bestellnummer mitteilen? Und dann bieten wir Ihnen eine vernünftige Lösung.

share to:

  • Sthefanne

  • junior member
  • Replies:

    35
  • Posts:

    23
  • Credits:

    185

Sthefanne junior member

  • Replies: 35
  • Posts: 23
  • Credits: 185
#1467
  • Posted 2 months ago

Posted 2 months ago 2024-03-11#1467

Does this product support Bluetooth connection? V5830

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12210
  • Posts:

    1
  • Credits:

    24980

Meagan Tomtop Rep

  • Replies: 12210
  • Posts: 1
  • Credits: 24980
#1468
  • Posted 2 months ago

Posted 2 months ago 2024-03-11#1468

Quote :Posted 9 minutes ago

Does this product support Bluetooth connection? V5830

Hello Sthefanne,

BT connection supports Windows 8 6.0 and above.

For more information you can find at this link:https://www.tomtop.com/p-v5830.html

share to:

  • Ragnhild

  • junior member
  • Replies:

    30
  • Posts:

    25
  • Credits:

    185

Ragnhild junior member

  • Replies: 30
  • Posts: 25
  • Credits: 185
#1469
  • Posted a month ago

Posted a month ago 2024-03-15#1469

HI!I'm having problems with the charger, how do we want to proceed? 

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12210
  • Posts:

    1
  • Credits:

    24980

Meagan Tomtop Rep

  • Replies: 12210
  • Posts: 1
  • Credits: 24980
#1470
  • Posted a month ago

Posted a month ago 2024-03-15#1470

Quote :Posted 5 minutes ago

HI!I'm having problems with the charger, how do we want to proceed? 

Dear Ragnhild,
We're sorry to hear about your issue. Please contact our customer service team at support@tomtop.com for further assistance.  

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals