Forum Home > Help Center > Frequently asked questions about payment
  • gayle

  • junior member
  • Replies:

    20
  • Posts:

    9
  • Credits:

    85

gayle junior member

  • Replies: 20
  • Posts: 9
  • Credits: 85
#1241
  • Posted 2 years ago

Posted 2 years ago 2023-02-15#1241

I would like to ask for information about my order BN23A22T3604-TQDWY3 .

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1242
  • Posted 2 years ago

Posted 2 years ago 2023-02-15#1242

Quote :Posted 7 minutes ago

I would like to ask for information about my order BN23A22T3604-TQDWY3 .

Hello friend,

Please check updates via this link:https://t.17track.net/en#nums=UG882885974YP

Here is the latest tracking information:

2023-02-09 18:12

VA FAGNANO OLONA, Failed delivery for reason: recipient was not at home

2023-02-09 18:08

VA FAGNANO OLONA, Out for delivery

If everything goes well, you will receive the item within 15-25 working days.

share to:

  • fusade

  • junior member
  • Replies:

    13
  • Posts:

    6
  • Credits:

    56

fusade junior member

  • Replies: 13
  • Posts: 6
  • Credits: 56
#1243
  • Posted 2 years ago

Posted 2 years ago 2023-02-16#1243

Please cancel this order its no longer needed taking too long to ship BN23B12K2028-FNJBSR .

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1244
  • Posted 2 years ago

Posted 2 years ago 2023-02-16#1244

Quote :Posted 9 minutes ago

Please cancel this order its no longer needed taking too long to ship BN23B12K2028-FNJBSR .

Dear fusade,

Your order has been cancelled, and we will refund you within 3-5 working days.Please check your account few days later.

share to:

  • roem

  • junior member
  • Replies:

    4
  • Posts:

    0
  • Credits:

    8

roem junior member

  • Replies: 4
  • Posts: 0
  • Credits: 8
#1245
  • Posted 2 years ago

Posted 2 years ago 2023-02-21#1245

Please send me a message about my delivery or what happened. I order a Xiaomi touchpen.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1246
  • Posted 2 years ago

Posted 2 years ago 2023-02-21#1246

Quote :Posted 8 minutes ago

Please send me a message about my delivery or what happened. I order a Xiaomi touchpen.

Dear roem,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

  • Danielle

  • junior member
  • Replies:

    10
  • Posts:

    4
  • Credits:

    40

Danielle junior member

  • Replies: 10
  • Posts: 4
  • Credits: 40
#1247
  • Posted 2 years ago

Posted 2 years ago 2023-02-22#1247

BA23B05K3726-W1PVV4 where is my order ?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1248
  • Posted 2 years ago

Posted 2 years ago 2023-02-22#1248

Quote :Posted 12 minutes ago

BA23B05K3726-W1PVV4 where is my order ?

Hello Danielle,

Please check updates via this link:https://t.17track.net/en#nums=YT2303721266081867

Here is the latest tracking information:

2023-02-17 03:12

2644-Thikis, Greece, departure scan

2023-02-16 18:04

1549-Racekived in office in Thessaloniki, Greece

Because the international shipping would take longer time. Please wait patiently.

share to:

  • Jithesh

  • junior member
  • Replies:

    23
  • Posts:

    14
  • Credits:

    116

Jithesh junior member

  • Replies: 23
  • Posts: 14
  • Credits: 116
#1249
  • Posted 2 years ago

Posted 2 years ago 2023-02-24#1249

Can you please see where the order is?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1250
  • Posted 2 years ago

Posted 2 years ago 2023-02-24#1250

Quote :Posted 6 minutes ago

Can you please see where the order is?

Dear Jithesh,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals