Forum Home > Help Center > Frequently asked questions about payment
  • fusade

  • junior member
  • Replies:

    13
  • Posts:

    6
  • Credits:

    56

fusade junior member

  • Replies: 13
  • Posts: 6
  • Credits: 56
#1231
  • Posted 2 years ago

Posted 2 years ago 2023-01-16#1231

J'ai fait une commande et je n’est toujours pas de date ni rien pour la réception voici ma commande BA23A10V3154-XBDJF4 .

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1232
  • Posted 2 years ago

Posted 2 years ago 2023-01-16#1232

Quote :Posted 4 minutes ago

J'ai fait une commande et je n’est toujours pas de date ni rien pour la réception voici ma commande BA23A10V3154-XBDJF4 .

Bonjour Fusade,

Veuillez vérifier les mises à jour via ce lien :https://t.17track.net/en#nums=CG334551297DE

Voici les dernières informations de suivi :

2023-01-13 08:35

Votre colis est prêt à quitter le territoire étranger. Il va être remis au transporteur pour son acheminement vers la France.

2023-01-12 09:04

Votre colis a été déposé par l'expéditeur chez notre partenaire postal dans son pays d'origine.

Parce que l'expédition internationale prendrait plus de temps. Veuillez patienter.

share to:

  • Lyndie

  • junior member
  • Replies:

    17
  • Posts:

    6
  • Credits:

    64

Lyndie junior member

  • Replies: 17
  • Posts: 6
  • Credits: 64
#1233
  • Posted 2 years ago

Posted 2 years ago 2023-01-17#1233

I would like to cancel my order.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1234
  • Posted 2 years ago

Posted 2 years ago 2023-01-17#1234

Quote :Posted 7 minutes ago

I would like to cancel my order.

Dear Lyndie,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

  • Javierbay

  • junior member
  • Replies:

    23
  • Posts:

    3
  • Credits:

    61

Javierbay junior member

  • Replies: 23
  • Posts: 3
  • Credits: 61
#1235
  • Posted 2 years ago

Posted 2 years ago 2023-02-02#1235

Duble order,please cancel the last one BN23B01T5448-EQPH3M .

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1236
  • Posted 2 years ago

Posted 2 years ago 2023-02-02#1236

Quote :Posted 10 minutes ago

Duble order,please cancel the last one BN23B01T5448-EQPH3M .

Dear Javierbay,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

share to:

  • Darrell

  • junior member
  • Replies:

    19
  • Posts:

    4
  • Credits:

    58

Darrell junior member

  • Replies: 19
  • Posts: 4
  • Credits: 58
#1237
  • Posted 2 years ago

Posted 2 years ago 2023-02-07#1237

Can you give me a status update for order number AA23B03J3101-NJLLBS ?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1238
  • Posted 2 years ago

Posted 2 years ago 2023-02-07#1238

Quote :Posted 9 minutes ago

Can you give me a status update for order number AA23B03J3101-NJLLBS ?

Hello Darrell ,

Please check updates via this link:https://t.17track.net/en#nums=1Z3Y1882YW26640497

Here is the latest tracking information:

2023-02-06 19:20

Edison, NJ, US, Package is in transit to a UPS facility

2023-02-06 09:01

US, Shipper created a label, UPS has not received the package yet.

If everything goes well, you will receive the item within 7-10  working days

share to:

  • Cody

  • junior member
  • Replies:

    3
  • Posts:

    2
  • Credits:

    21

Cody junior member

  • Replies: 3
  • Posts: 2
  • Credits: 21
#1239
  • Posted 2 years ago

Posted 2 years ago 2023-02-09#1239

How do I cancel this order please? 

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12663
  • Posts:

    1
  • Credits:

    25886

Meagan Tomtop Rep

  • Replies: 12663
  • Posts: 1
  • Credits: 25886
#1240
  • Posted 2 years ago

Posted 2 years ago 2023-02-09#1240

Quote :Posted 8 minutes ago

How do I cancel this order please? 

Dear Cody ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals