Forum Home > Help Center > Frequently asked questions about payment
  • sharon

  • junior member
  • Replies:

    27
  • Posts:

    18
  • Credits:

    144

sharon junior member

  • Replies: 27
  • Posts: 18
  • Credits: 144
#1111
  • Posted 2 months ago

Posted 2 months ago 2022-04-26#1111

I placed an order on April 20 but has not been dispatched yet. Is there any problem ?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    11046
  • Posts:

    1
  • Credits:

    22652

Meagan Tomtop Rep

  • Replies: 11046
  • Posts: 1
  • Credits: 22652
#1112
  • Posted 2 months ago

Posted 2 months ago 2022-04-26#1112

Quote :Posted 8 minutes ago

I placed an order on April 20 but has not been dispatched yet. Is there any problem ?

Dear sharon ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

  • wesclay

  • junior member
  • Replies:

    24
  • Posts:

    20
  • Credits:

    148

wesclay junior member

  • Replies: 24
  • Posts: 20
  • Credits: 148
#1113
  • Posted a month ago

Posted a month ago 2022-05-17#1113

When my earbuds will errived to me BA22D17V5321-MZ7I3L?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    11046
  • Posts:

    1
  • Credits:

    22652

Meagan Tomtop Rep

  • Replies: 11046
  • Posts: 1
  • Credits: 22652
#1114
  • Posted a month ago

Posted a month ago 2022-05-17#1114

Quote :Posted 16 minutes ago

When my earbuds will errived to me BA22D17V5321-MZ7I3L?

Hello wesclay,

Please check updates via this link:https://t.17track.net/en#nums=SK2913236IO00000G&fc=100023

Here is the latest tracking information:

2022-05-06 17:00

HUNGARY, Budapest, Departure from international sorting center

2022-05-06 00:00

HUNGARY, Budapest, Arrival at transit office of exchange

If everything goes well, you will receive the item within 15-25 working days.

share to:

  • Caine

  • junior member
  • Replies:

    24
  • Posts:

    20
  • Credits:

    148

Caine junior member

  • Replies: 24
  • Posts: 20
  • Credits: 148
#1115
  • Posted a month ago

Posted a month ago 2022-05-19#1115

I made order 10 days ago and the link you provided does not show any progress in shipping.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    11046
  • Posts:

    1
  • Credits:

    22652

Meagan Tomtop Rep

  • Replies: 11046
  • Posts: 1
  • Credits: 22652
#1116
  • Posted a month ago

Posted a month ago 2022-05-19#1116

Quote :Posted 10 minutes ago

I made order 10 days ago and the link you provided does not show any progress in shipping.

Dear Caine,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

  • Suyash

  • junior member
  • Replies:

    29
  • Posts:

    19
  • Credits:

    153

Suyash junior member

  • Replies: 29
  • Posts: 19
  • Credits: 153
#1117
  • Posted a month ago

Posted a month ago 2022-05-25#1117

Order number AA22E17H5119-N7R3JS,where is my keyboard when will I get my keyboard ?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    11046
  • Posts:

    1
  • Credits:

    22652

Meagan Tomtop Rep

  • Replies: 11046
  • Posts: 1
  • Credits: 22652
#1118
  • Posted a month ago

Posted a month ago 2022-05-25#1118

Quote :Posted 7 minutes ago

Order number AA22E17H5119-N7R3JS,where is my keyboard when will I get my keyboard ?

Hello Suyash,

Please check updates via this link:https://t.17track.net/en#nums=YT2213821211000190

Here is the latest tracking information:

2022-05-24 14:02

CHINA, Arrive at international airport to abroad

2022-05-23 14:02

Dongguan, Departed Facility In processing center

Because the international shipping would take longer time. Please wait patiently.

share to:

  • Sayra

  • junior member
  • Replies:

    30
  • Posts:

    28
  • Credits:

    200

Sayra junior member

  • Replies: 30
  • Posts: 28
  • Credits: 200
#1119
  • Posted 29 days ago

Posted 29 days ago 2022-06-01#1119

Order BA22E29S3353-69THKX ,why hasn't it been shipped yet?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    11046
  • Posts:

    1
  • Credits:

    22652

Meagan Tomtop Rep

  • Replies: 11046
  • Posts: 1
  • Credits: 22652
#1120
  • Posted 29 days ago

Posted 29 days ago 2022-06-01#1120

Quote :Posted 16 minutes ago

Order BA22E29S3353-69THKX ,why hasn't it been shipped yet?

Hello Sayra,

Please check updates via this link:https://t.17track.net/en#nums=CI057121805DE

Here is the latest tracking information:

2022-05-31 15:12

The shipment is in transit to DHL

2022-05-31 14:11

The instruction data for this shipment have been provided by the sender to DHL electronically.

Because the international shipping would take longer time. Please wait patiently.

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals