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  • Allison

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Allison junior member

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#1101
  • Posted 2 years ago

Posted 2 years ago 2022-03-24#1101

I would like to cancel this order  AN22C23O5728-QL4KHH.

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  • Meagan

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Meagan Tomtop Rep

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#1102
  • Posted 2 years ago

Posted 2 years ago 2022-03-24#1102

Quote :Posted 4 minutes ago

I would like to cancel this order  AN22C23O5728-QL4KHH.

Dear Allison,

We've paused your order in our system. Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Camilly

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Camilly junior member

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#1103
  • Posted 2 years ago

Posted 2 years ago 2022-03-31#1103

I cannot get this camera to record,the order number for the item is AN22C03E5347-7W4GD5.

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  • Meagan

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Meagan Tomtop Rep

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#1104
  • Posted 2 years ago

Posted 2 years ago 2022-03-31#1104

Quote :Posted 3 minutes ago

I cannot get this camera to record,the order number for the item is AN22C03E5347-7W4GD5.

Dear Camilly,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com?

And then we will contact our technician and give you a reasonable solution.

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  • Ishwar

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Ishwar junior member

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#1105
  • Posted 2 years ago

Posted 2 years ago 2022-04-11#1105

I would like to know why I cannot track my order.

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  • Meagan

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Meagan Tomtop Rep

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#1106
  • Posted 2 years ago

Posted 2 years ago 2022-04-11#1106

Quote :Posted 12 minutes ago

I would like to know why I cannot track my order.

Dear Ishwar,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • keyser

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keyser

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#1107
  • Posted 2 years ago

Posted 2 years ago 2022-04-14#1107

When I Will receive my geiger counter ?

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  • Meagan

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Meagan Tomtop Rep

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#1108
  • Posted 2 years ago

Posted 2 years ago 2022-04-14#1108

Quote :Posted 7 minutes ago

When I Will receive my geiger counter ?

Dear keyser,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • efrain

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efrain junior member

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#1109
  • Posted 2 years ago

Posted 2 years ago 2022-04-22#1109

I would like to know the status of my order  AA22D05R0502-QDMKLM,

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  • Meagan

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Meagan Tomtop Rep

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#1110
  • Posted 2 years ago

Posted 2 years ago 2022-04-22#1110

Quote :Posted 6 minutes ago

I would like to know the status of my order  AA22D05R0502-QDMKLM,

Hello efrain,

Please check updates via this link:https://t.17track.net/en#nums=WNBAA0190201961YQ

Here is the latest tracking information:

2022-04-14 00:49

Parcel arrives at Airport, Parcel Arrival

2022-04-13 03:50

Parcel is leaving Airport, Parcel Leaving Port

If everything goes well, you will receive the item within 15-25 working days.

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