Frequently asked questions about payment 2600 - Help Center

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Allison
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#1101

Posted 3 years ago

I would like to cancel this order AN22C23O5728-QL4KHH.

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Meagan
Tomtop Rep
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12655
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#1102

Posted 3 years ago

Quote :Posted 4 minutes ago
I would like to cancel this order AN22C23O5728-QL4KHH.
Dear Allison,
We've paused your order in our system. Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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Camilly
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#1103

Posted 3 years ago

I cannot get this camera to record，the order number for the item is AN22C03E5347-7W4GD5.

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Meagan
Tomtop Rep
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#1104

Posted 3 years ago

Quote :Posted 3 minutes ago
I cannot get this camera to record，the order number for the item is AN22C03E5347-7W4GD5.
Dear Camilly,
Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com?
And then we will contact our technician and give you a reasonable solution.

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Ishwar
junior member
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#1105

Posted 3 years ago

I would like to know why I cannot track my order.

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Meagan
Tomtop Rep
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#1106

Posted 3 years ago

Quote :Posted 12 minutes ago
I would like to know why I cannot track my order.
Dear Ishwar,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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keyser
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72
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16
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9635

#1107

Posted 3 years ago

When I Will receive my geiger counter ?

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Meagan
Tomtop Rep
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#1108

Posted 3 years ago

Quote :Posted 7 minutes ago
When I Will receive my geiger counter ?
Dear keyser,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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efrain
junior member
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#1109

Posted 3 years ago

I would like to know the status of my order AA22D05R0502-QDMKLM,

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Meagan
Tomtop Rep
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#1110

Posted 3 years ago

Quote :Posted 6 minutes ago
I would like to know the status of my order AA22D05R0502-QDMKLM,
Hello efrain,
Please check updates via this link:https://t.17track.net/en#nums=WNBAA0190201961YQ
Here is the latest tracking information:
2022-04-14 00:49
Parcel arrives at Airport, Parcel Arrival
2022-04-13 03:50
Parcel is leaving Airport, Parcel Leaving Port
If everything goes well, you will receive the item within 15-25 working days.

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