Forum Home > Help Center > Where is my order?
  • Meagan

  • Tomtop Rep
  • Replies:

    12523
  • Posts:

    1
  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#21
  • Posted 6 years ago

Posted 6 years ago 2017-12-19#21

Quote :Posted 2 hours ago(Being review)

Hi my order numberAA17K27J5032-K08V92dispatched on 11/29/2017 via tracking number RL907650226CH but I am not able to track. Please Help.

Hello ROHIT,

Your order has been dispatched with tracking No.RL907650226CH, Please check updates via this link: http://www.17track.net/en/track?nums=RL907650226CH
It takes 5-7 working days for update tracking information, please check it few days later. Hope you can get it earlier

It takes 15-25 working days for carrier to finish the shipment. Please keep patience and wait few days Hope you can get it earlier.

Any needs, please send email to support@tomtop.com. Thanks a lot.


share to:

  • Govind

  • junior member
  • Replies:

    2
  • Posts:

    0
  • Credits:

    4

Govind junior member

  • Replies: 2
  • Posts: 0
  • Credits: 4
#22
  • Posted 6 years ago

Posted 6 years ago 2017-12-19#22

were is my product ibooked 25 nov 2017 .Order No.:BA17K25J2900-CY2FR2      but todays date 19 dec 2017      25day finished not delivered

share to:

  • stetri

  • junior member
  • Replies:

    1
  • Posts:

    0
  • Credits:

    2

stetri junior member

  • Replies: 1
  • Posts: 0
  • Credits: 2
#23
  • Posted 6 years ago

Posted 6 years ago 2017-12-19#23

AA17K09J0627-Y838HK: where is????  I did not get the order, why?

share to:

  • dimax

  • junior member
  • Replies:

    1
  • Posts:

    0
  • Credits:

    2

dimax junior member

  • Replies: 1
  • Posts: 0
  • Credits: 2
#24
  • Posted 6 years ago

Posted 6 years ago 2017-12-19#24

Hi dear TOMTOP team!

I wonder about my order. Can you please check if reborn doll that I ordered had been sent  to me?

Tracking number not working for me.

Can you please give me information about approximate delivery date?

Thank you!

Order Information:Order number: BN17K24H5237-BS7TDY Parcel number: 64762545 Order date: 2017-11-24

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12523
  • Posts:

    1
  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#25
  • Posted 6 years ago

Posted 6 years ago 2017-12-20#25

Quote :Posted 15 hours ago

were is my product ibooked 25 nov 2017 .Order No.:BA17K25J2900-CY2FR2      but todays date 19 dec 2017      25day finished not delivered

Hello Govind ,

Your order has been dispatched with tracking No.RM936125789CN, Please check updates via this link: http://www.17track.net/en/track?nums=RM936125789CN

Here is the latest updates of your parcel :

2017-12-08 16:30

China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE

You will receive the item within 5-12 working days if everything goes well. Any needs, please send email to support@tomtop.com. Thanks a lot.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12523
  • Posts:

    1
  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#26
  • Posted 6 years ago

Posted 6 years ago 2017-12-20#26

Quote :Posted 13 hours ago

AA17K09J0627-Y838HK: where is????  I did not get the order, why?

Hello Stefano ,

Your order has been dispatched with tracking No.RB020249596LA, Please check updates via this link: http://www.17track.net/en/track?nums=RM936125789CN

Here is the latest updates of your parcel :

2017-11-21 10:28

LAOS, Partito dal Centro Scambi Internazionale

The tracking information may not update so promote as the international shipping would be influenced by many factors.

You will get the item within 7-10 working days if everything goes well.  Any needs, please send email to support@tomtop.com. Thanks a lot.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12523
  • Posts:

    1
  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#27
  • Posted 6 years ago

Posted 6 years ago 2017-12-20#27

Quote :Posted 4 hours ago(Being review)

Hi dear TOMTOP team!

I wonder about my order. Can you please check if reborn doll that I ordered had been sent  to me?

Tracking number not working for me.

Can you please give me information about approximate delivery date?

Thank you!

Order Information:Order number: BN17K24H5237-BS7TDY Parcel number: 64762545 Order date: 2017-11-24

Hello Natalia ,

Your order has been dispatched with tracking No.RL907624645CH, Please check updates via this link: http://www.17track.net/en/track?nums=RL907624645CH&fc=0

Here is the latest updates of your parcel :

2017-12-14 17:26

The shipment item is under transportation, The shipment item has arrived at the country of destination.

You will get the item within 5-7 working days if everything goes smoothly.  Any needs, please send email to support@tomtop.com. Thanks a lot.

share to:

  • GMDen

  • junior member
  • Replies:

    2
  • Posts:

    0
  • Credits:

    4

GMDen junior member

  • Replies: 2
  • Posts: 0
  • Credits: 4
#28
  • Posted 6 years ago

Posted 6 years ago 2017-12-21#28

Hi, Where is my order?AN17L20F5358-UM10CR

share to:

  • vkagrawal.2015

  • junior member
  • Replies:

    1
  • Posts:

    0
  • Credits:

    2

vkagrawal.2015 junior member

  • Replies: 1
  • Posts: 0
  • Credits: 2
#29
  • Posted 6 years ago

Posted 6 years ago 2017-12-21#29

Hi, my order no is BN17K30C4852-8X2JIE

Order date is 30/11/2017

Tracking no is RF502469387SG

Dispatch date is 13/12/2017.

Where is my order ???

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12523
  • Posts:

    1
  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#30
  • Posted 6 years ago

Posted 6 years ago 2017-12-21#30

Quote :Posted 3 hours ago(Being review)

Hi, Where is my order?AN17L20F5358-UM10CR

Hello Денис,

Your order has been dispatched with tracking No.RL955406243CH, Please check updates via this link: http://www.17track.net/en/track?nums=RL955406243CH&fc=0

It takes 3-5 working days for update tracking information, please check it few days later. Hope you can get it earlier

Any needs, please send email to support@tomtop.com. Thanks a lot.

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals