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  • hummelsmail

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hummelsmail junior member

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#41
  • Posted 6 years ago

Posted 6 years ago 2017-12-28#41

Hello I have not received my order and it has been quite some time. Can you please check on the status? Thank you. Order #LS260188241CN

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  • Meagan

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Meagan Tomtop Rep

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#42
  • Posted 6 years ago

Posted 6 years ago 2017-12-29#42

Quote :Posted 14 hours ago(Being review)

where is my order 1 month finished  product not found   I pay 25 nov but today date 28 dec

Current Status : Record item customs information (Inb)  my order NoBA17K25J2900-CY2FR2

Hello Govind，

Your order has been  dispatched with tracking No.RM936125789CN, Please check updates via this link: http://www.17track.net/en/track?nums=RM936125789CN

Here is the latest updates of your parcel :

2017-12-26 16:15

India, CHENNAI (MADARS) AIR, Record item customs information (Inb), Air, CHENNAI (MADARS) AIR, Retention Reason : Retained by customs for unspecified reason

Could you please contact your local post office firstly ? Any updates, please send email to support@tomtop.com. Thanks a lot.

It takes 5-7 working days for update tracking information, please check it few days later. Hope you can get it earlier

It takes 15-25 working days for carrier to finish the shipment. Please keep patience and wait few days Hope you can get it earlier.

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  • Meagan

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Meagan Tomtop Rep

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#43
  • Posted 6 years ago

Posted 6 years ago 2017-12-29#43

Quote :Posted 3 hours ago(Being review)

Hello I have not received my order and it has been quite some time. Can you please check on the status? Thank you. Order #LS260188241CN

HelloAdam ,

Please check updates via this link: http://www.17track.net/en/track?nums=LS260188241CN&fc=0

Here is the latest tracking information: 2017-12-01 15:08

CHINA, SHENZHEN EMS, Processed Through Facility, Your item has been processed through a facility in SHENZHEN EMS, CHINA at 3:08 pm on December 1, 2017.

Could you kindly contact your local post office with your full name and tracking number ? Any updates, please send email to support@tomtop.com. Thanks a lot.

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  • Norbi

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#44
  • Posted 6 years ago

Posted 6 years ago 2018-02-04#44

my order No.:  AN17L14H1052-HP7R3V  (1,5 months)

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  • Meagan

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#45
  • Posted 6 years ago

Posted 6 years ago 2018-02-05#45

Quote :Posted 3 hours ago

my order No.:  AN17L14H1052-HP7R3V  (1,5 months)

Hello Norbert,

Please check updates via this link:  https://t.17track.net/en#nums=RG728646283CN

Here is the latest updates :

2018-02-05 00:30

Célországba elküldve / Item sent abroad

2018-02-04 16:07

Célországba elküldve / Item sent abroad

If everything goes well, you will receive the item within 15-25 working days. Hope you can get it earlier. Thanks a lot.

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