Register

or

Sign in

Forum Home > Help Center > Where is my order?

  • Meagan

  • Tomtop Rep

  • Replies:

    12523

  • Posts:

    1

  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#11
  • Posted 6 years ago

Posted 6 years ago 2017-12-13#11

Quote :Posted an hour ago

Número de Rastreio:RL907619075CH

Data de Ordem:2017-11-23 06:53:10

Data de Envio:24/11/2017 10:39

  • Número do pedido: AA17K23F5310-7YET6J
  • Status do pedido: Despachou

Hello Alex，

I have checked your order,it was dispatched with tracking No.RL907619075CH, Please check updates via this link: http://www.17track.net/en/track?nums=RL907619075CH&fc=0

It takes 7-9 working days for update tracking information, please check it few days later. Hope you can get it earlier

It takes 15-25 working days for carrier to finish the shipment. Please keep patience and wait few days Hope you can get it earlier. If you have not received it by the expected date, please send email to support@tomtop.com. Thanks a lot.


share to:

  • Ozark Bob

  • junior member

  • Replies:

    1

  • Posts:

    0

  • Credits:

    2

Ozark Bob junior member

  • Replies: 1
  • Posts: 0
  • Credits: 2
#12
  • Posted 6 years ago

Posted 6 years ago 2017-12-13#12

My order say it has been shipped but when I click on the tracking number link it says the number is invalid.  Can you tell me where my order is?  

AN17L04U2511-HN11XT

share to:

  • stratos-dimas

  • junior member

  • Replies:

    1

  • Posts:

    0

  • Credits:

    2

stratos-dimas junior member

  • Replies: 1
  • Posts: 0
  • Credits: 2
#13
  • Posted 6 years ago

Posted 6 years ago 2017-12-13#13

YOU send my order?ORDER no AN17K24D1140-K2K9T4 tracking numberRL907625266CH there is not tracking details  20 days after... 

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12523

  • Posts:

    1

  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#14
  • Posted 6 years ago

Posted 6 years ago 2017-12-14#14

Quote :Posted 8 hours ago

YOU send my order?ORDER no AN17K24D1140-K2K9T4 tracking numberRL907625266CH there is not tracking details  20 days after... 

Hello EFSTRATIOS ,

Sorry the tracking information may not update so promote as the international shipping may be influenced by many factors. I've urged carrier to update tracking information, would you keep patience and wait 7 days ？ If there is no updates, please send us email to support@tomtop.com. We will follow up this matter all the time until you get the parcel. Thanks a lot.

share to:

  • andremcarmo1998

  • junior member

  • Replies:

    1

  • Posts:

    0

  • Credits:

    2

andremcarmo1998 junior member

  • Replies: 1
  • Posts: 0
  • Credits: 2
#15
  • Posted 6 years ago

Posted 6 years ago 2017-12-15#15

Hello, I belive my order is late. Order number AN17L06M5832-LMLK7B. Where is it? When will arrive?

share to:

  • sriharsha7693

  • junior member

  • Replies:

    1

  • Posts:

    0

  • Credits:

    2

sriharsha7693 junior member

  • Replies: 1
  • Posts: 0
  • Credits: 2
#16
  • Posted 6 years ago

Posted 6 years ago 2017-12-15#16

 AA17L05G4838-E3PUJB where is my order? and I am not  see tracking 

RF507086628SG

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12523

  • Posts:

    1

  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#17
  • Posted 6 years ago

Posted 6 years ago 2017-12-16#17

Quote :Posted 11 hours ago

Hello, I belive my order is late. Order number AN17L06M5832-LMLK7B. Where is it? When will arrive?

Hello André,

Your order has been dispatched with tracking No.YT1734122166102525, Please check updates via this link:

http://www.17track.net/en/track?nums=YT1734122166102525&fc=0

Here is the latest updates of your parcel :

2017-12-15 15:55

AMSTERDAM AIRPORT, Custom clearance completed.

You will get the item within 4-5 working days if everything goes well. Hope you can get it earlier. Any needs, please send email to support@tomtop.com, Thanks a lot.

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12523

  • Posts:

    1

  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#18
  • Posted 6 years ago

Posted 6 years ago 2017-12-16#18

Quote :Posted 10 hours ago

 AA17L05G4838-E3PUJB where is my order? and I am not  see tracking 

RF507086628SG

Hello Sriharsha ,

Your order has been dispatched with tracking No.F507086628SG, Please check updates via this link: http://www.17track.net/en/track?nums=RF507086628SG&fc=0

Here is the latest updates of your parcel :

2017-12-13 05:40

Singapore, SINGAPORE S05, Send item abroad (EDI-received), Air, CHENNAI AIRPORT SORTING OFFICE

It takes 15-25 working days for carrier to finish the shipment. Please keep patience and wait few days Hope you can get it earlier. Any needs, please send email to support@tomtop.com. Thanks a lot.

share to:

  • g.timo

  • junior member

  • Replies:

    2

  • Posts:

    1

  • Credits:

    9

g.timo junior member

  • Replies: 2
  • Posts: 1
  • Credits: 9
#19
  • Posted 6 years ago

Posted 6 years ago 2017-12-18#19

1Z06981A6890953167 Where is my order? I did not get the order, why?

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12523

  • Posts:

    1

  • Credits:

    25606

Meagan Tomtop Rep

  • Replies: 12523
  • Posts: 1
  • Credits: 25606
#20
  • Posted 6 years ago

Posted 6 years ago 2017-12-19#20

Quote :Posted 3 hours ago

1Z06981A6890953167 Where is my order? I did not get the order, why?

Hello Gianluca,

Your order has been dispatched with tracking No.1Z06981A6890953167, Please check updates via this link: http://www.17track.net/en/track?nums=1Z06981A6890953167&fc=0

Here is the latest updates of your parcel :

017-12-13 05:16

NL, Order Processed: Ready for UPS

It takes 15-25 working days for carrier to finish the shipment. Please keep patience and wait few days Hope you can get it earlier.

Any needs, please send email to support@tomtop.com. Thanks a lot.

share to:

New Topic
123...5

Subject:

Message:(5 words at least)

qr

GooglePlay App Store

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals