Topics
Groups
Posted 6 years ago 2017-11-18#25
To be honest the best price and the fastest deliveries.i like the app very much but the only problem is that we unable to contact customer care within the app without using email.
Also no way to confirm the order once it has been delivered. Please improve these matters like aliexpress have.
Posted 6 years ago 2017-11-21#28
Hello, the warenhouse filter setting does not work. Always see the quote for everything. Furthermore, there is no permanent postage delivery country setting, default by US. Once set to Czech, it always returns to the US for each product. Even when you sign up for an account with a default Czech address.
nice day Petr S
Posted 6 years ago 2017-11-23#29
Dear Customer, We will optimize order tracking in our next version and you can track package information in app.Quote :Posted 7 days ago
Quote :Posted a day ago
How to track my order
Hi, you can send your order number to customer service.
If you have any questions about order, please send your specific information in the section of "Help Center" in the forum.
Here is the link:https://forum.tomtop.com/help-center-f5/
If you want to know more coupons information of the product in Tomtop, you can enter the section of "Deals" in the forum.
Here is the link:https://forum.tomtop.com/deals-f4/
Best wishes to you.