Forum Home > Discussion & Sharing > Let us know what you think of TOMTOP App
  • zee bee

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#21
  • Posted 6 years ago

Posted 6 years ago 2017-11-16#21

can we use domestic card for payment??

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  • Borias

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#22
  • Posted 6 years ago

Posted 6 years ago 2017-11-16#22

Dear Tomtop, I don't know how to send feedbacks for items which I bought. I still can't find  any possibility how send feedback to sellers.

Regards, Boris Zuffa 

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  • Heath McMeekin

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#23
  • Posted 6 years ago

Posted 6 years ago 2017-11-16#23

Please add currency change option

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  • Roberto Famiglietti

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#24
  • Posted 6 years ago

Posted 6 years ago 2017-11-16#24

Hi good app but will be better if you can change carrency

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  • Kara

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#25
  • Posted 6 years ago

Posted 6 years ago 2017-11-18#25

To be honest the best price and the fastest deliveries.i like the app very much but the only problem is that we unable to contact customer care within the app without using email.

Also no way to confirm the order once it has been delivered. Please improve these matters like aliexpress have.

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  • chandrashekar

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#26
  • Posted 6 years ago

Posted 6 years ago 2017-11-18#26

I am in Norway and selected currency as NOK, but still I can see it's showing in dollars on few of the items.  

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  • annu

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#27
  • Posted 6 years ago

Posted 6 years ago 2017-11-21#27

App is good but from last two days my payment is in processing

I am worried

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  • biglive

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#28
  • Posted 6 years ago

Posted 6 years ago 2017-11-21#28

Hello, the warenhouse filter setting does not work. Always see the quote for everything. Furthermore, there is no permanent postage delivery country setting, default by US. Once set to Czech, it always returns to the US for each product. Even when you sign up for an account with a default Czech address.

nice day Petr S

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  • TOMTOP APP

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TOMTOP APP Tomtop Rep

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#29
  • Posted 6 years ago

Posted 6 years ago 2017-11-23#29

Quote :Posted 7 days ago

Quote :Posted a day ago

How to track my order

Hi, you can send your order number to  customer service.

If you have any questions about order, please send your specific information in the section of "Help Center" in the forum.

Here is the link:https://forum.tomtop.com/help-center-f5/

If you want to know more coupons information of the product in Tomtop, you can enter the section of "Deals" in the forum.

Here is the link:https://forum.tomtop.com/deals-f4/

Best wishes to you.

Dear Customer, We will optimize order tracking in our next version and you can track package information in app.

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  • TOMTOP APP

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TOMTOP APP Tomtop Rep

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#30
  • Posted 6 years ago

Posted 6 years ago 2017-11-23#30

Quote :Posted 6 days ago

can we use domestic card for payment??

Hey, We provide various payment methods, please kindly choose it according your country when you place order.

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