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#31
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#31

Quote :Posted 6 days ago

Dear Tomtop, I don't know how to send feedbacks for items which I bought. I still can't find  any possibility how send feedback to sellers.

Regards, Boris Zuffa 

Dear Boris Zuffa, Thank you for you feedback. Regards your problem, we will fix it in our next version, please kindly wait it. Kind regards.

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#32
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#32

Quote :Posted 6 days ago

Please add currency change option

Dear Customer, please go to "setting" center, you can change the currency there. Best wishes!

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#33
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#33

Quote :Posted 6 days ago

Hi good app but will be better if you can change carrency

Please add currency change option

Dear Customer, please go to "setting" center, you can change the currency there. Best wishes!

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TOMTOP APP Tomtop Rep

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#34
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#34

Quote :Posted 5 days ago

To be honest the best price and the fastest deliveries.i like the app very much but the only problem is that we unable to contact customer care within the app without using email.

Also no way to confirm the order once it has been delivered. Please improve these matters like aliexpress have.

Hello, Thank you for your feedback. We will support this two feature in our next version, please kindly wait it. Kind regards.

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#35
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#35

Quote :Posted 4 days ago

I am in Norway and selected currency as NOK, but still I can see it's showing in dollars on few of the items.  

Thank you for your feedback. Your issue has been duly noted and we have already begun the process of rectifying the issue to give you a better shopping experience with us. We thank you for your feedback. Constructive comments from customers like you go a long way in helping TOMTOP to serve you better.

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#36
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#36

Quote :Posted 2 days ago

App is good but from last two days my payment is in processing

I am worried

Hello, Thank you for your feedback. Please kindly let us your order number and email address, then we can check for you and issue you a better solution.

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#37
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#37

Quote :Posted a day ago

Hello, the warenhouse filter setting does not work. Always see the quote for everything. Furthermore, there is no permanent postage delivery country setting, default by US. Once set to Czech, it always returns to the US for each product. Even when you sign up for an account with a default Czech address.

nice day Petr S

Thank you for your feedback. Your issue has been duly noted and we have already begun the process of rectifying the issue to give you a better shopping experience with us. We thank you for your feedback. Constructive comments from customers like you go a long way in helping TOMTOP to serve you better.

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  • hiran1995

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hiran1995 junior member

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#38
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#38

Yes. I know its very good app. I was happy tomtop deals with you

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  • hiran1995

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#39
  • Posted 4 years ago

Posted 4 years ago 2017-11-23#39

Good its very fast and help our. We need more discounts 

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  • Pavel Shabalin

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Pavel Shabalin junior member

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#40
  • Posted 4 years ago

Posted 4 years ago 2017-11-26#40

Отличное, приложение после обновления очень радует. Жду побольше игр и различных скидок и купонов. Вам огромного развития и процветания. 

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