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Forum Home > Discussion & Sharing > Let us know what you think of TOMTOP App

  • TOMTOP APP

  • Tomtop Rep

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TOMTOP APP Tomtop Rep

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#11
  • Posted 6 years ago

Posted 6 years ago 2017-11-09#11

Quote :Posted 11 hours ago(Being review)

Hi, I'm Clovis. BRAZIL

I already did some shopping, I would like you to have the Brazilian currency translation.
only appears in dollars.

Dear Customer, thank you for your feedback. Please go to setting center to change the currency, we have support this function, please kindly check it.

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  • TOMTOP APP

  • Tomtop Rep

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TOMTOP APP Tomtop Rep

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#12
  • Posted 6 years ago

Posted 6 years ago 2017-11-10#12

Quote :Posted 50 minutes ago(Being review)

SQ8 HD 1080P Sport Mini DV Camera Article não atende aos requisitos.A autonomia do artigo é menor do que o prometido.Em outras palavras, ele só tem um intervalo de 50 minutos e não os 100 minutos prometidos.Diante dessa situação, o artigo para mim não é inútil.Eu fiz esta situação conhecida pelo vendedor publicando vídeos e fotos para provar a evidência.Diante disso, o mesmo não mostrou nenhum tipo de disponibilidade ou atenção ao meu descontentamento.Abri uma disputa para obter alguma compensação e não levar o dano na sua totalidade.O vendedor me pediu para cancelar a disputa, prometendo um reembolso de € 6, o que ele não honrou.Depois de várias tentativas da minha parte para corrigir a situação, eles não tinham sentido em resolver o problema.Não são boas pessoas, não protegem os clientes, preferindo escolher o lado financeiro em vez de ter a lealdade de seus clientes. E eles não publicaram minha opinião que agrava a situação.

Thank you for choosing TOMTOP and sorry for hearing that.We have received your feedback but would you mind tell us more details about the problem you met?If possible, please provide us the order number and email address and contact our customer service(support@tomtop.com) ,we will help you figure it out and issue a proper solution for you.Best regards.

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  • sinalkarjali

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sinalkarjali junior member

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#13
  • Posted 6 years ago

Posted 6 years ago 2017-11-10#13

Please send details my order no CN17K08N2853-20DDXV 

 When you send my order 

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  • Tomtop Official

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Tomtop Official Tomtop Rep

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#14
  • Posted 6 years ago

Posted 6 years ago 2017-11-11#14

Quote :Posted 8 hours ago

Please send details my order no CN17K08N2853-20DDXV

When you send my order

Hi, this is your tracking number: RT374741294HK, you can go to 17track(www.17track.net) and get your package information.

If you have any questions about your  order, please send your specific information in the section of "Help Center" in the forum.

Here is the link:https://forum.tomtop.com/help-center-f5/

If you want to know more coupons information of the product in Tomtop, you can enter the section of "Deals" in the forum.

Here is the link:https://forum.tomtop.com/deals-f4/

Best wishes to you.

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  • sebac8

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sebac8 junior member

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#15
  • Posted 6 years ago

Posted 6 years ago 2017-11-11#15

Hello, I'm trying to make a purchase and when i select the payment option paypal or visa, nothing happens.

Can you fix it? Thank you 

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  • Simmons

  • junior member

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Simmons junior member

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#16
  • Posted 6 years ago

Posted 6 years ago 2017-11-13#16

The things on tomtop are cheap and fine, i like it!

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TOMTOP APP Tomtop Rep

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#17
  • Posted 6 years ago

Posted 6 years ago 2017-11-14#17

Quote :Posted 2 days ago(Being review)

Hello, I'm trying to make a purchase and when i select the payment option paypal or visa, nothing happens.

Can you fix it? Thank you 

Thank you for your feedback. Your issue has been duly noted and we have already begun the process of rectifying the issue. Would you please kindly try it again? If you still have problem with it, please contact us at mobile@tomtop.com ASAP and provide us more details, we will fix it instantly and issue you a better solution.

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  • Nilesh Jariwala

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Nilesh Jariwala junior member

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#18
  • Posted 6 years ago

Posted 6 years ago 2017-11-14#18

How to track my order 

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  • hermespsantos

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hermespsantos junior member

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#19
  • Posted 6 years ago

Posted 6 years ago 2017-11-15#19

I'd like to sugest that we can make reviews on App.

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  • Tomtop Official

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Tomtop Official Tomtop Rep

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#20
  • Posted 6 years ago

Posted 6 years ago 2017-11-16#20

Quote :Posted a day ago

How to track my order

Hi, you can send your order number to  customer service.

If you have any questions about order, please send your specific information in the section of "Help Center" in the forum.

Here is the link:https://forum.tomtop.com/help-center-f5/

If you want to know more coupons information of the product in Tomtop, you can enter the section of "Deals" in the forum.

Here is the link:https://forum.tomtop.com/deals-f4/

Best wishes to you.

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