Register

or

Sign in

Forum Home > Help Center > OUR SERVICE CHANNELS

  • Juninho90

  • junior member

  • Replies:

    1

  • Posts:

    0

  • Credits:

    5

Juninho90 junior member

  • Replies: 1
  • Posts: 0
  • Credits: 5
#41
  • Posted 7 years ago

Posted 7 years ago 2017-10-26#41

Ola nao consigo rastrear minha encomenda pelo codigo de rastreamento paranecido codigo: ex020003638sg

pedido: BA17J21U1706-PAGG86

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12650

  • Posts:

    1

  • Credits:

    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#42
  • Posted 7 years ago

Posted 7 years ago 2017-10-26#42

Quote :Posted 16 minutes ago

Ola nao consigo rastrear minha encomenda pelo codigo de rastreamento paranecido codigo: ex020003638sg

pedido: BA17J21U1706-PAGG86

Olá, Willian Lima, seu item foi enviado com rastreamento No.EX020003638SG em 2017-10-24. Você pode verificar as atualizações através deste link: http://www.17track.net/en/track?nums=EX020003638SG&fc=0. Demora 3-5 dias úteis para o operador atualizar as informações de rastreamento. Você verificaria alguns dias depois? Se você tiver outros problemas ou precisar de assistência, por favor envie e-mail para support@tomtop.com.

share to:

  • Wagner Miriam

  • junior member

  • Replies:

    1

  • Posts:

    0

  • Credits:

    5

Wagner Miriam junior member

  • Replies: 1
  • Posts: 0
  • Credits: 5
#43
  • Posted 7 years ago

Posted 7 years ago 2017-10-30#43

I would like to know about my order that has been more than a month that this processandi the status the order number is: AN17I20W5857-K95HK5

 

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12650

  • Posts:

    1

  • Credits:

    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#44
  • Posted 7 years ago

Posted 7 years ago 2017-10-31#44

Quote :Posted 20 hours ago

I would like to know about my order that has been more than a month that this processandi the status the order number is: AN17I20W5857-K95HK5

HelloJhuam , 

We have cancelled your order and refunded the amount to the same card you paid us as your item is out of stock. Please check your account firstly.

share to:

  • Dylan Collins-wren

  • junior member

  • Replies:

    1

  • Posts:

    0

  • Credits:

    5

Dylan Collins-wren junior member

  • Replies: 1
  • Posts: 0
  • Credits: 5
#45
  • Posted 7 years ago

Posted 7 years ago 2017-11-18#45

Order update on No.: AA17K13Q5453-007GY5

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12650

  • Posts:

    1

  • Credits:

    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#46
  • Posted 7 years ago

Posted 7 years ago 2017-11-20#46

Quote :Posted 2 days ago

Order update onNo.:AA17K13Q5453-007GY5

Hello Dylan, your order has been sent out with tracking No.1Z06981A6893033333, you can check the updates via this link：http://www.17track.net/en/track?nums=1Z06981A6893033333&fc=0. It usually takes 15-20 working days for carrier to finish the shipment. Please keep patience and wait few days. If you have any other problems or need assistance, please send email to support@tomtop.com. Thanks a lot.

share to:

  • Canh

  • junior member

  • Replies:

    18

  • Posts:

    5

  • Credits:

    61

Canh junior member

  • Replies: 18
  • Posts: 5
  • Credits: 61
#47
  • Posted 6 years ago

Posted 6 years ago 2018-05-22#47

whats happened with my order?   

AN17K20E3052-IWU5X7

share to:

  • Lyndie

  • junior member

  • Replies:

    17

  • Posts:

    6

  • Credits:

    64

Lyndie junior member

  • Replies: 17
  • Posts: 6
  • Credits: 64
#48
  • Posted 6 years ago

Posted 6 years ago 2018-05-22#48

please report about me order Order No:AN18D23K4835-5MPRA0 because it is still processing and not delivered yet.

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12650

  • Posts:

    1

  • Credits:

    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#49
  • Posted 6 years ago

Posted 6 years ago 2018-05-22#49

Quote :Posted 40 minutes ago

whats happened with my order?

AN17K20E3052-IWU5X7

Hello friend,

We have refunded the full amount to you as the package was lost.

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12650

  • Posts:

    1

  • Credits:

    25860

Meagan Tomtop Rep

  • Replies: 12650
  • Posts: 1
  • Credits: 25860
#50
  • Posted 6 years ago

Posted 6 years ago 2018-05-22#50

Quote :Posted 7 months ago

can we have a tracking # on order AN17I19I4735-5MPZ8N

Hello  friend,

Can you contact the local post office with your full name and tracking number #HKHKT60766508847 ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

share to:

New Topic
1...456...20

Subject:

Message:(5 words at least)

qr

GooglePlay App Store

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals