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  • Meagan

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Meagan Tomtop Rep

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#981
  • Posted 5 years ago

Posted 5 years ago 2019-08-17#981

Quote :Posted 27 seconds ago

Could you please let me know whether your tracking number is valid or not ?  Order number: BA19H15E4114-H3XDEN

Dear KennetsHar,

Please check updates via this link :

https://t.17track.net/en#nums=YT1922721266034864

Here is the latest tracking information:

2019-08-16 23:39

SHENZHEN, Departed Facility in SHENZHEN

2019-08-16 22:40

SHENZHEN, Arrived at Sort Facility SHENZHEN

If everything goes well, you will receive the item within 15-25 working days.

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  • Dominic

  • junior member

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Dominic junior member

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#982
  • Posted 5 years ago

Posted 5 years ago 2019-08-19#982

I modified my shipping address after the payment, i've addedd the "8th floor" option, please help me to announce to seller to modify the address .  

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  • Meagan

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Meagan Tomtop Rep

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#983
  • Posted 5 years ago

Posted 5 years ago 2019-08-19#983

Quote :Posted 5 minutes ago

I modified my shipping address after the payment, i've addedd the "8th floor" option, please help me to announce to seller to modify the address .  

Dear Dominic ,

Could you please send email to support@tomtop.com with order number and correct address  ? And then we will give you a reasonable solution.

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  • Ivens

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Ivens junior member

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#984
  • Posted 5 years ago

Posted 5 years ago 2019-08-22#984

Hello i ordered a Window cleaner and there stays its already delivered but I don't have it ?

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  • Meagan

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Meagan Tomtop Rep

  • Replies: 12650
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#985
  • Posted 5 years ago

Posted 5 years ago 2019-08-22#985

Quote :Posted 4 minutes ago

Hello i ordered a Window cleaner and there stays its already delivered but I don't have it ?

Dear  Ivens ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Clewertom

  • junior member

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Clewertom junior member

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#986
  • Posted 5 years ago

Posted 5 years ago 2019-08-24#986

Bonjour j'ai pas de nouvelle de ma commande LO054263566CN

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  • Meagan

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Meagan Tomtop Rep

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#987
  • Posted 5 years ago

Posted 5 years ago 2019-08-24#987

Quote :Posted 34 seconds ago

Bonjour j'ai pas de nouvelle de ma commande LO054263566CN

Bonjour Clewertom,

Veuillez vérifier les mises à jour via ce lien:

https://t.17track.net/en#nums=LO054263566CN

Voici les dernières informations de suivi:

2019-08-17 05:41

Pékin, livré au transport aérien

2019-08-16 20:29

Pékin, quittant la gare de change de Pékin, le prochain arrêt, Beijing Exchange Station

Si tout se passe bien, vous recevrez l'article dans un délai de 15 à 25 jours ouvrables.

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  • LiRui

  • junior member

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LiRui junior member

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#988
  • Posted 5 years ago

Posted 5 years ago 2019-08-26#988

No.BA19H25J5633-Y4BC49 i used the wrong address at order .Can you fix it ？

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  • Meagan

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Meagan Tomtop Rep

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#989
  • Posted 5 years ago

Posted 5 years ago 2019-08-26#989

Quote :Posted 4 minutes ago

No.BA19H25J5633-Y4BC49 i used the wrong address at order .Can you fix it ？

Dear LiRui ,

Could you please send email to support@tomtop.com with correct address ? And then we will give you a reasonable solution.

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  • jakethe

  • junior member

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jakethe junior member

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#990
  • Posted 5 years ago

Posted 5 years ago 2019-08-29#990

I've bought a honor band 5 number of order AN19H29G1713-5JDUCS .

In the shipping address miss the house number, How can i add my house number to this order?

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