Register

or

Sign in

Forum Home > Help Center > Not reveived my order yet

  • Meagan

  • Tomtop Rep

  • Replies:

    12194

  • Posts:

    1

  • Credits:

    24948

Meagan Tomtop Rep

  • Replies: 12194
  • Posts: 1
  • Credits: 24948
#991
  • Posted 4 years ago

Posted 4 years ago 2019-08-29#991

Quote :Posted a minute ago

I've bought a honor band 5 number of order AN19H29G1713-5JDUCS .

In the shipping address miss the house number, How can i add my house number to this order?

Dear jakethe ,

Could you please send email to support@tomtop.com with correct address ? And then we will give you a reasonable solution.

share to:

  • Miriano

  • junior member

  • Replies:

    30

  • Posts:

    33

  • Credits:

    225

Miriano junior member

  • Replies: 30
  • Posts: 33
  • Credits: 225
#992
  • Posted 4 years ago

Posted 4 years ago 2019-08-30#992

Now where is my order, i am waiting to from long time my 3 order,order date is 12,13 and 14 august but till now undelivered why ?

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12194

  • Posts:

    1

  • Credits:

    24948

Meagan Tomtop Rep

  • Replies: 12194
  • Posts: 1
  • Credits: 24948
#993
  • Posted 4 years ago

Posted 4 years ago 2019-08-30#993

Quote :Posted 6 minutes ago

Now where is my order, i am waiting to from long time my 3 order,order date is 12,13 and 14 august but till now undelivered why ?

Dear Miriano ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

  • billiemaz

  • junior member

  • Replies:

    17

  • Posts:

    32

  • Credits:

    194

billiemaz junior member

  • Replies: 17
  • Posts: 32
  • Credits: 194
#994
  • Posted 4 years ago

Posted 4 years ago 2019-09-02#994

Order number: BN19H20S4052-8BU5H8 , I was wondering how I can check where the parcel is? 

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12194

  • Posts:

    1

  • Credits:

    24948

Meagan Tomtop Rep

  • Replies: 12194
  • Posts: 1
  • Credits: 24948
#995
  • Posted 4 years ago

Posted 4 years ago 2019-09-02#995

Quote :Posted 8 minutes ago

Order number: BN19H20S4052-8BU5H8 , I was wondering how I can check where the parcel is? 

Hello billiemaz ,

Please check updates via this link:https://t.17track.net/en#nums=LE017032625CN

Here is the latest tracking information:

2019-08-30 12:40

New Zealand, Auckland, Your item has left our International Mail Centre in Auckland and is on its way to a local/regional delivery depot

2019-08-30 08:33

New Zealand, Auckland, Your item has arrived in New Zealand

If everything goes well, you will receive the item within 15-25 working days.

share to:

  • Danieltoown

  • junior member

  • Replies:

    12

  • Posts:

    33

  • Credits:

    189

Danieltoown junior member

  • Replies: 12
  • Posts: 33
  • Credits: 189
#996
  • Posted 4 years ago

Posted 4 years ago 2019-09-04#996

I purchased two Honor 5 band bracelets on your site .

One of the two shows no signs .  How should we proceed?

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12194

  • Posts:

    1

  • Credits:

    24948

Meagan Tomtop Rep

  • Replies: 12194
  • Posts: 1
  • Credits: 24948
#997
  • Posted 4 years ago

Posted 4 years ago 2019-09-04#997

Quote :Posted 13 minutes ago

I purchased two Honor 5 band bracelets on your site .

One of the two shows no signs .  How should we proceed?

Dear Danieltoown ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

  • Geilson

  • junior member

  • Replies:

    35

  • Posts:

    61

  • Credits:

    375

Geilson junior member

  • Replies: 35
  • Posts: 61
  • Credits: 375
#998
  • Posted 4 years ago

Posted 4 years ago 2019-09-05#998

Order number: AA19I01A1845-FQ95RT . The tracking number says it hasn't left yet and I paid for shipping any idea when I'm going to get this?  

share to:

  • Meagan

  • Tomtop Rep

  • Replies:

    12194

  • Posts:

    1

  • Credits:

    24948

Meagan Tomtop Rep

  • Replies: 12194
  • Posts: 1
  • Credits: 24948
#999
  • Posted 4 years ago

Posted 4 years ago 2019-09-05#999

Quote :Posted 8 minutes ago

Order number: AA19I01A1845-FQ95RT . The tracking number says it hasn't left yet and I paid for shipping any idea when I'm going to get this?  

Hello friend,

Please check updates via this link:https://t.17track.net/en#nums=YT1924421266012671

Here is the latest tracking information:

2019-09-04 14:00

HONGKONG - HONG KONG, CHINA, Departed from the HONG KONG INTERNATIONAL AIRPORT

2019-09-03 15:00

HONGKONG - HONG KONG, CHINA, Arrive at HONG KONG INTERNATIONAL AIRPORT

Because the international shipping would take longer time. Please wait patiently.

share to:

  • gayle

  • junior member

  • Replies:

    19

  • Posts:

    9

  • Credits:

    83

gayle junior member

  • Replies: 19
  • Posts: 9
  • Credits: 83
#1000
  • Posted 4 years ago

Posted 4 years ago 2019-09-07#1000

The tracking number that was given to me several days ago is not valid. Is there a way to get the correct one please? 

share to:

New Topic
1...99100101...157

Subject:

Message:(5 words at least)

qr

GooglePlay App Store

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals