Forum Home > Help Center > Not reveived my order yet
  • Meagan

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#881
  • Posted 5 years ago

Posted 5 years ago 2019-04-29#881

Quote :Posted 9 minutes ago

Salve, ho ordinato per la prima volta 2 prodotti da voi che ad oggi non sono mai arrivati, potrei avere informazioni a riguardo?

Caro Miriano,

Potresti mandare un'email a support@tomtop.com con il numero d'ordine? E poi ti daremo una soluzione ragionevole.

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  • Meagan

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#882
  • Posted 5 years ago

Posted 5 years ago 2019-04-29#882

Quote :Posted 9 minutes ago

Regarding Order on Apr 28/19 - Order # AN19D29D2108-PA0PPP.

The shipping address of this order is incorrect.Can you please fix it ?

Dear sharon ,

Could you please send email to support@tomtop.com with correct address ? And then we will give you a reasonable solution.

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  • AYEHAN

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#883
  • Posted 5 years ago

Posted 5 years ago 2019-04-30#883

I paid four days ago for my item 4 days ago and it is still processing。

I need the item urgently and need to know when you are going to post it.

My order number is AN19D26T3304-W8YHU4

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  • Caine

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#884
  • Posted 5 years ago

Posted 5 years ago 2019-04-30#884

Les pedí un producto hace 20 días y no he recibido nada.

Mediante el track me dice que se envió pero no ha sido recibido.

Pedido : BN19D09R5853-8ZIP1N

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  • Meagan

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#885
  • Posted 5 years ago

Posted 5 years ago 2019-04-30#885

Quote :Posted 9 minutes ago

I paid four days ago for my item 4 days ago and it is still processing。

I need the item urgently and need to know when you are going to post it.

My order number is AN19D26T3304-W8YHU4


Hello AYEHAN,

Please check updates via this link:https://t.17track.net/en#nums=YT1911721201002048

Here is the latest tracking information:

2019-04-28 00:15

YIWU, Departed Facility in YIWU

2019-04-27 19:00

YIWU, Arrived at Sort Facility YIWU

If everything goes well, you will receive the item within 15-25 working days.

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  • Meagan

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#886
  • Posted 5 years ago

Posted 5 years ago 2019-04-30#886

Quote :Posted 11 minutes ago

Les pedí un producto hace 20 días y no he recibido nada.

Mediante el track me dice que se envió pero no ha sido recibido.

Pedido : BN19D09R5853-8ZIP1N

Hola caine ,

Por favor revise las actualizaciones a través de este enlace:https://t.17track.net/en#nums=LL145556842CN

Aquí está la última información de seguimiento:

2019-04-27 03:08

Clasificado, envío ha sido clasificado en el centro logístico.

2019-04-25 18:46

Llegada a la oficina de cambio. El envío llegó al centro de logística internacional del destino para su entrega.

Si todo va bien, recibirá el artículo dentro de 15-25 días hábiles.

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  • Meagan

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#887
  • Posted 5 years ago

Posted 5 years ago 2019-05-02#887

Quote :Posted 27 seconds ago(Being review)

I cant open the link for tracking my order . Can you help me or tell me the estimated arrival date? 

Dear norm,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • giannelli

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#888
  • Posted 5 years ago

Posted 5 years ago 2019-05-06#888

Do you know when my order will be shipped ?

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  • Meagan

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#889
  • Posted 5 years ago

Posted 5 years ago 2019-05-06#889

Quote :Posted 7 minutes ago

Do you know when my order will be shipped ?

Dear giannelli,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Desmond

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#890
  • Posted 5 years ago

Posted 5 years ago 2019-05-07#890

Hi there! I recently ordered a wangs tube amp, and wondering when it will be shipped?

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