Not received my order yet 169 - Help Center

Meagan
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#881

Posted 6 years ago

Quote :Posted 9 minutes ago
Salve, ho ordinato per la prima volta 2 prodotti da voi che ad oggi non sono mai arrivati, potrei avere informazioni a riguardo?
Caro Miriano,
Potresti mandare un'email a support@tomtop.com con il numero d'ordine? E poi ti daremo una soluzione ragionevole.

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Meagan
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#882

Posted 6 years ago

Quote :Posted 9 minutes ago
Regarding Order on Apr 28/19 - Order # AN19D29D2108-PA0PPP.
The shipping address of this order is incorrect.Can you please fix it ?
Dear sharon ,
Could you please send email to support@tomtop.com with correct address ? And then we will give you a reasonable solution.

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AYEHAN
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#883

Posted 5 years ago

I paid four days ago for my item 4 days ago and it is still processing。

I need the item urgently and need to know when you are going to post it.

My order number is AN19D26T3304-W8YHU4

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Caine
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#884

Posted 5 years ago

Les pedí un producto hace 20 días y no he recibido nada.

Mediante el track me dice que se envió pero no ha sido recibido.

Pedido : BN19D09R5853-8ZIP1N

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Meagan
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#885

Posted 5 years ago

Quote :Posted 9 minutes ago
I paid four days ago for my item 4 days ago and it is still processing。
I need the item urgently and need to know when you are going to post it.
My order number is AN19D26T3304-W8YHU4

Hello AYEHAN,
Please check updates via this link:https://t.17track.net/en#nums=YT1911721201002048
Here is the latest tracking information:
2019-04-28 00:15
YIWU, Departed Facility in YIWU
2019-04-27 19:00
YIWU, Arrived at Sort Facility YIWU
If everything goes well, you will receive the item within 15-25 working days.

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Meagan
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#886

Posted 5 years ago

Quote :Posted 11 minutes ago
Les pedí un producto hace 20 días y no he recibido nada.
Mediante el track me dice que se envió pero no ha sido recibido.
Pedido : BN19D09R5853-8ZIP1N
Hola caine ，
Por favor revise las actualizaciones a través de este enlace:https://t.17track.net/en#nums=LL145556842CN
Aquí está la última información de seguimiento:
2019-04-27 03:08
Clasificado, envío ha sido clasificado en el centro logístico.
2019-04-25 18:46
Llegada a la oficina de cambio. El envío llegó al centro de logística internacional del destino para su entrega.
Si todo va bien, recibirá el artículo dentro de 15-25 días hábiles.

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Meagan
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#887

Posted 5 years ago

Quote :Posted 27 seconds ago(Being review)
I cant open the link for tracking my order . Can you help me or tell me the estimated arrival date?

Dear norm,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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giannelli
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#888

Posted 5 years ago

Do you know when my order will be shipped ?

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Meagan
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#889

Posted 5 years ago

Quote :Posted 7 minutes ago
Do you know when my order will be shipped ?
Dear giannelli,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Desmond
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#890

Posted 5 years ago

Hi there! I recently ordered a wangs tube amp, and wondering when it will be shipped?

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